D'angelo Koepp
tristian.mosciski@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Took two days of back-and-forth to get a return label. | 34804645BOPIS order cancelled at store | D'angelo Koepp |  Steve O'Conner | May 24, 2026, 7:22 AM |
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 16621087Wholesale order question | D'angelo Koepp |  Mr. Eliza Gerhold IV | Jan 20, 2026, 5:56 PM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 61785826App crashes at checkout | D'angelo Koepp | Steve O'Conner | Jan 3, 2026, 11:24 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 75155319Klarna / Afterpay split issue | D'angelo Koepp |  Julie Hodkiewicz | Dec 27, 2025, 6:10 PM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 88622121Cancel subscription / Auto-replenish | D'angelo Koepp |  Garth Dooley | Dec 26, 2025, 11:14 PM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 96683371Missing items in shipment | D'angelo Koepp |  Miss Amber Hintz Sr. | Nov 28, 2025, 5:21 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 22647868Discount code not working | D'angelo Koepp |  Eula McKenzie | Oct 11, 2025, 6:08 AM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 11244488Lost package follow-up | D'angelo Koepp | Mr. Eliza Gerhold IV | Sep 9, 2025, 1:45 AM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 07497078Refund not received | D'angelo Koepp |  Leonard Waters-Howell | Jul 16, 2025, 4:56 PM |
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 00528005Missing samples in order | D'angelo Koepp |  Yazmin Jast | Jun 1, 2025, 1:43 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 71643153Influencer code not working | D'angelo Koepp |  Jacklyn Dare | May 27, 2025, 4:18 AM |