D'angelo Koepp
tristian.mosciski@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 34804645 | BOPIS order cancelled at store | Closed | Normal | D'angelo Koepp | — |  Steve O'Conner | Phone | refundvip | 3h | ●Responded | 3/5 | — | — | May 22, 2026 | May 23, 2026 |
| 94458488 | Missing items in shipment | Solved | High | D'angelo Koepp | — |  Amely Pacocha | Phone | damagedreturnsapp | 22h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 30557188 | Discount code not working | Solved | Normal | D'angelo Koepp | — |  Jacklyn Dare | Chat | samples | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 44088369 | Missing samples in order | Closed | Normal | D'angelo Koepp | — |  Lily Raynor | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 06334112 | Influencer code not working | Solved | Normal | D'angelo Koepp | — |  Dr. Mandy McLaughlin | Phone | damagedbopisloyalty | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 56755120 | Question about product ingredients | Closed | Urgent | D'angelo Koepp | — |  Eula McKenzie | Phone | — | 6d 13h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 27, 2026 |
| 93294466 | Allergic reaction concern | Closed | Normal | D'angelo Koepp | — | Jacklyn Dare | influencerwholesale | 3h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 1, 2026 | |
| 16621087 | Wholesale order question | Closed | Normal | D'angelo Koepp | — |  Mr. Eliza Gerhold IV | Chat | vip | 2h | ●Responded | 1/5 | — | — | Jan 19, 2026 | Jan 23, 2026 |
| 43299937 | Question about product ingredients | Open | Normal | D'angelo Koepp | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | Jan 12, 2026 | - | |
| 87243858 | Item authenticity concern | Solved | Normal | D'angelo Koepp | — | Mr. Eliza Gerhold IV | appshipping | 22h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |
| 62586024 | Cancel order request | Solved | Low | D'angelo Koepp | — |  Tommy Kuvalis | Chat | loyalty | 1d 12h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - |
| 61785826 | App crashes at checkout | Solved | Normal | D'angelo Koepp | — | Steve O'Conner | returnsgift-cardshade-match | 1d 23h | ●Responded | 9/11 | — | — | Jan 1, 2026 | - | |
| 88622121 | Cancel subscription / Auto-replenish | Closed | High | D'angelo Koepp | — |  Garth Dooley | Chat | — | 8h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 27, 2025 |
| 75155319 | Klarna / Afterpay split issue | Solved | Normal | D'angelo Koepp | — |  Julie Hodkiewicz | — | 4h | ●Responded | 4/5 | — | — | Dec 25, 2025 | - | |
| 28365247 | Loyalty points not posting | Solved | Normal | D'angelo Koepp | — |  Vilma Gusikowski | Social | — | 22h | ⊘Not fired | — | — | — | Dec 23, 2025 | - |
| 96683371 | Missing items in shipment | Closed | Normal | D'angelo Koepp | — |  Miss Amber Hintz Sr. | Chat | samplesgift-cardloyalty | 2h | ●Responded | 2/5 | — | — | Nov 26, 2025 | Nov 29, 2025 |
| 23487084 | Question about product ingredients | Solved | High | D'angelo Koepp | — | Julie Hodkiewicz | fragrancerefundbopis | 1d 21h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 05353720 | Return after 30-day window | Solved | Low | D'angelo Koepp | — |  Chaz Renner | Chat | influencer | 1d | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 01493197 | Missing items in shipment | Solved | Normal | D'angelo Koepp | — |  Darryl Jacobi | Phone | shipping | 16h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 96690265 | Store experience feedback | Pending | Low | D'angelo Koepp | — | Darryl Jacobi | wholesalegift-card | - | —Skipped | — | — | — | Oct 29, 2025 | - | |
| 02649667 | App crashes at checkout | Solved | Normal | D'angelo Koepp | — | Lily Raynor | Phone | refund | 1h | ⊘Not fired | — | — | — | Oct 28, 2025 | - |
| 22647868 | Discount code not working | Closed | Normal | D'angelo Koepp | — | Eula McKenzie | — | 1h | ●Responded | 3/5 | — | — | Oct 10, 2025 | Oct 13, 2025 | |
| 51870226 | Question about product ingredients | Solved | Normal | D'angelo Koepp | — |  Leonard Waters-Howell | Chat | — | 17h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - |
| 57272653 | Price match request | Closed | Low | D'angelo Koepp | — | Jacklyn Dare | — | 1d | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 24, 2025 | |
| 22949119 | Allergic reaction concern | Solved | Urgent | D'angelo Koepp | — | Steve O'Conner | gift-cardsamplesfragrance | 7h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 11244488 | Lost package follow-up | Closed | Low | D'angelo Koepp | — | Mr. Eliza Gerhold IV | Chat | damaged | 2h | ●Responded | 5/5 | — | — | Sep 7, 2025 | Sep 10, 2025 |
| 48442600 | Influencer code not working | Solved | High | D'angelo Koepp | — | Steve O'Conner | Chat | fragranceshippingdamaged | 10h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - |
| 36920204 | Influencer code not working | Closed | Normal | D'angelo Koepp | — |  Mr. Cade Senger | loyaltyshippingsamples | 18h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 18, 2025 | |
| 12522231 | Birthday gift not received | Pending | High | D'angelo Koepp | — |  Kaela Friesen | bopis | - | —Skipped | — | — | — | Aug 3, 2025 | - | |
| 07497078 | Refund not received | Closed | Normal | D'angelo Koepp | — | Leonard Waters-Howell | Chat | — | 14h | ●Responded | 4/5 | — | — | Jul 14, 2025 | Jul 17, 2025 |
| 84746620 | Klarna / Afterpay split issue | Solved | Low | D'angelo Koepp | — | Chaz Renner | Phone | gift-cardrefund | 14h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 55728833 | Birthday gift not received | Closed | Normal | D'angelo Koepp | — |  Ignatius Cummerata | Social | returns | 17h | ⊘Not fired | — | — | — | Jul 5, 2025 | Jul 12, 2025 |
| 98913290 | Allergic reaction concern | Solved | Low | D'angelo Koepp | — | Steve O'Conner | samples | 6h | ⊘Not fired | — | — | — | Jul 4, 2025 | - | |
| 35744153 | Refund not received | Solved | Normal | D'angelo Koepp | — | Miss Amber Hintz Sr. | returnsfragrance | 20h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 01889591 | Item authenticity concern | Open | Normal | D'angelo Koepp | — | Julie Hodkiewicz | Chat | returnsrefund | - | —Skipped | — | — | — | Jun 29, 2025 | - |
| 41999962 | Pro discount enrollment | Solved | Normal | D'angelo Koepp | — | Mr. Eliza Gerhold IV | Phone | loyalty | 4h | ⊘Not fired | — | — | — | Jun 20, 2025 | - |
| 00528005 | Missing samples in order | Closed | High | D'angelo Koepp | — |  Yazmin Jast | fragranceinfluencer | 7h | ●Responded | 5/5 | — | — | May 30, 2025 | Jun 2, 2025 | |
| 92294073 | Wholesale order question | Closed | Urgent | D'angelo Koepp | — | Ignatius Cummerata | returnsgift-cardshipping | 6h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 2, 2025 | |
| 03559784 | Store experience feedback | Pending | Low | D'angelo Koepp | — | Tommy Kuvalis | Social | returnsvipbopis | - | —Skipped | — | — | — | May 29, 2025 | - |
| 71643153 | Influencer code not working | Solved | Normal | D'angelo Koepp | — | Jacklyn Dare | damaged | 11h | ●Responded | 4/5 | — | — | May 25, 2025 | - |