Toby Weimann
dean.grant@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 04353603Where is my order? | Toby Weimann |  Garth Dooley | May 23, 2026, 9:14 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 76419237Pro discount enrollment | Toby Weimann |  Kip Schroeder IV | Feb 17, 2026, 4:15 AM |
| 3/5 | Better in-store / online inventory sync. | 46050081Foundation match help | Toby Weimann | Garth Dooley | Jan 24, 2026, 9:57 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 10604949Cancel order request | Toby Weimann |  Mr. Cade Senger | Jan 2, 2026, 5:51 AM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 42440151Shipping cost question | Toby Weimann |  Lily Raynor | Dec 23, 2025, 8:25 PM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 57491150BOPIS order cancelled at store | Toby Weimann |  Jacklyn Dare | Dec 14, 2025, 3:59 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 90947359Gift card balance question | Toby Weimann |  Amely Pacocha | Nov 29, 2025, 3:34 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 21334501Restock alert for backorder | Toby Weimann | Kip Schroeder IV | Nov 26, 2025, 5:59 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 42195197Missing items in shipment | Toby Weimann | Kip Schroeder IV | Nov 5, 2025, 5:13 PM |
| 3/5 | Easier returns from international addresses. | 47726692Refund not received | Toby Weimann |  Leonard Waters-Howell | Aug 10, 2025, 5:29 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 01443103Cancel order request | Toby Weimann |  Eula McKenzie | Jul 20, 2025, 6:41 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 59470891Refund not received | Toby Weimann |  Dr. Mandy McLaughlin | May 31, 2025, 10:07 PM |