Cristobal McKenzie
jessie_prohaska@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 03694434Wrong shade sent | Cristobal McKenzie |  Darryl Jacobi | Apr 4, 2026, 3:51 AM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 67540423Loyalty points not posting | Cristobal McKenzie |  Eula McKenzie | Feb 23, 2026, 5:40 PM |
| 1/5 | Lost my package, refused to refund or reship. I'm done with this brand. | 95022446Influencer code not working | Cristobal McKenzie |  Miss Amber Hintz Sr. | Feb 13, 2026, 5:49 PM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 30442494Klarna / Afterpay split issue | Cristobal McKenzie |  Oscar O'Hara | Feb 12, 2026, 4:08 PM |
| 4/5 | Make the chat agents actually empowered to make refund decisions. | 49575747Loyalty points not posting | Cristobal McKenzie |  Kaela Friesen | Jan 27, 2026, 8:42 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 62158510Price match request | Cristobal McKenzie |  Julie Hodkiewicz | Nov 25, 2025, 10:48 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 10869817Wholesale order question | Cristobal McKenzie |  Mr. Lonie Hudson | Nov 8, 2025, 5:52 PM |
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 44813490Where is my order? | Cristobal McKenzie |  Dr. Mandy McLaughlin | Oct 7, 2025, 11:47 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 76312691Address change after shipping | Cristobal McKenzie | Eula McKenzie | Jun 28, 2025, 3:33 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 45696343Store experience feedback | Cristobal McKenzie | Eula McKenzie | Jun 21, 2025, 2:35 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 91390293Loyalty points not posting | Cristobal McKenzie |  Vilma Gusikowski | Jun 18, 2025, 11:56 AM |