Cristobal McKenzie
jessie_prohaska@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74347192 | Shipping cost question | Open | Normal | Cristobal McKenzie | — |  Mr. Skyla Trantow | vip | - | —Skipped | — | — | — | May 10, 2026 | - | |
| 77474336 | Return after 30-day window | Pending | Normal | Cristobal McKenzie | — |  Miss Amber Hintz Sr. | gift-cardapp | - | —Skipped | — | — | — | May 6, 2026 | - | |
| 75198917 | Birthday gift not received | Solved | High | Cristobal McKenzie | — |  Kaela Friesen | Phone | — | 22h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - |
| 93613054 | Where is my order? | Pending | Normal | Cristobal McKenzie | — | Mr. Skyla Trantow | Chat | returnsvip | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 95080738 | Birthday gift not received | Solved | Low | Cristobal McKenzie | — |  Darryl Jacobi | — | 7d 2h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | |
| 57621947 | Question about product ingredients | Closed | High | Cristobal McKenzie | — |  Leonard Waters-Howell | damagedinfluencer | 3h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 5, 2026 | |
| 03694434 | Wrong shade sent | Solved | High | Cristobal McKenzie | — | Darryl Jacobi | Chat | damaged | 6h | ●Responded | 4/5 | — | — | Apr 3, 2026 | - |
| 70042625 | Cancel subscription / Auto-replenish | Solved | Normal | Cristobal McKenzie | — |  Mr. Cade Senger | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 67540423 | Loyalty points not posting | Solved | Normal | Cristobal McKenzie | — |  Eula McKenzie | samplesdamaged | 10h | ●Responded | 9/11 | — | — | Feb 21, 2026 | - | |
| 20779430 | Pro discount enrollment | Solved | High | Cristobal McKenzie | — | Darryl Jacobi | Chat | — | 5d 4h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - |
| 30442494 | Klarna / Afterpay split issue | Solved | Low | Cristobal McKenzie | — |  Oscar O'Hara | Chat | — | 4h | ●Responded | 10/11 | — | — | Feb 10, 2026 | - |
| 95022446 | Influencer code not working | Solved | Low | Cristobal McKenzie | — | Miss Amber Hintz Sr. | Chat | damagedappshipping | 7d 3h | ●Responded | 1/5 | — | — | Feb 6, 2026 | - |
| 73161139 | Item authenticity concern | Solved | Normal | Cristobal McKenzie | — |  Amely Pacocha | influencerreturns | 6h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |
| 37035833 | Klarna / Afterpay split issue | Solved | Normal | Cristobal McKenzie | — |  Mr. Lonie Hudson | shipping | 3h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 49575747 | Loyalty points not posting | Solved | Normal | Cristobal McKenzie | — | Kaela Friesen | — | 17h | ●Responded | 4/5 | — | — | Jan 26, 2026 | - | |
| 62158510 | Price match request | Closed | Normal | Cristobal McKenzie | — |  Julie Hodkiewicz | Phone | — | 2d 17h | ●Responded | 9/11 | — | — | Nov 21, 2025 | Nov 30, 2025 |
| 46829179 | Missing items in shipment | Pending | Normal | Cristobal McKenzie | — |  Chaz Renner | wholesale | - | —Skipped | — | — | — | Nov 18, 2025 | - | |
| 73247140 | Shipping cost question | Solved | Low | Cristobal McKenzie | — |  Steve O'Conner | influencerbopisloyalty | 3h | ⊘Not fired | — | — | — | Nov 11, 2025 | - | |
| 49419327 | Missing items in shipment | Solved | Low | Cristobal McKenzie | — | Chaz Renner | returnsfragrancedamaged | 10h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 10869817 | Wholesale order question | Closed | Normal | Cristobal McKenzie | — | Mr. Lonie Hudson | Chat | shippinggift-card | 21h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 9, 2025 |
| 32372499 | Where is my order? | Solved | Normal | Cristobal McKenzie | — |  Vilma Gusikowski | damaged | 5h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |
| 51154860 | Shipping cost question | Closed | Low | Cristobal McKenzie | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 1, 2025 | |
| 53079168 | Cancel order request | Closed | Normal | Cristobal McKenzie | — |  Katrina Johns | wholesaledamagedbopis | 3h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 19, 2025 | |
| 19124327 | Refund not received | Pending | Normal | Cristobal McKenzie | — | Mr. Skyla Trantow | influencer | - | —Skipped | — | — | — | Oct 10, 2025 | - | |
| 07117746 | BOPIS order cancelled at store | Solved | Normal | Cristobal McKenzie | — |  Yazmin Jast | Social | — | 2h | ⊘Not fired | — | — | — | Oct 10, 2025 | - |
| 44813490 | Where is my order? | Closed | Low | Cristobal McKenzie | — |  Dr. Mandy McLaughlin | wholesaleappreturns | 9d 18h | ●Responded | 1/5 | — | — | Sep 26, 2025 | Oct 13, 2025 | |
| 63816796 | Insider tier issue | Solved | High | Cristobal McKenzie | — | Kaela Friesen | — | 2d 15h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |
| 15789588 | Return after 30-day window | Closed | Normal | Cristobal McKenzie | — |  Garth Dooley | fragranceappdamaged | 2h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 11, 2025 | |
| 12862747 | Influencer code not working | Solved | Urgent | Cristobal McKenzie | — | Darryl Jacobi | Chat | bopiswholesaledamaged | 2h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 08531171 | Shipping cost question | Open | Low | Cristobal McKenzie | — | Miss Amber Hintz Sr. | damagedwholesale | - | —Skipped | — | — | — | Aug 15, 2025 | - | |
| 69569042 | BOPIS pickup not ready | Solved | Normal | Cristobal McKenzie | — |  Mr. Eliza Gerhold IV | Chat | bopis | 1d 19h | ⊘Not fired | — | — | — | Aug 14, 2025 | - |
| 61404040 | Order arrived damaged | Solved | Normal | Cristobal McKenzie | — | Mr. Cade Senger | Chat | influencer | 6h | ⊘Not fired | — | — | — | Aug 4, 2025 | - |
| 21716674 | App login problem | Solved | Normal | Cristobal McKenzie | — | Kaela Friesen | samplesinfluencer | 5h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - | |
| 76312691 | Address change after shipping | Solved | Urgent | Cristobal McKenzie | — | Eula McKenzie | Chat | refundbopis | 2h | ●Responded | 9/11 | — | — | Jun 26, 2025 | - |
| 45696343 | Store experience feedback | Solved | Normal | Cristobal McKenzie | — | Eula McKenzie | Phone | — | 1h | ●Responded | 4/5 | — | — | Jun 19, 2025 | - |
| 91390293 | Loyalty points not posting | Solved | High | Cristobal McKenzie | — | Vilma Gusikowski | shipping | 3h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - |