Margaret Jakubowski DDS
roger.braun-heaney@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 24650742Refund not received | May 25, 2026, 5:21 PM | ||
| 1/11 | Customer service made me feel like I was being scammed for filing a return. | 61203609Address change after shipping | May 1, 2026, 10:09 PM | ||
| 3/5 | Solved the problem after I had to repeat my issue twice. | 11421362Order arrived damaged | May 1, 2026, 8:26 PM | ||
| 2/5 | Faster shipping would make me shop here exclusively. | 85863947Wholesale order question | Apr 29, 2026, 7:44 PM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 81339376Gift card balance question | Apr 5, 2026, 5:23 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 01637966Missing samples in order | Jan 31, 2026, 8:07 PM | ||
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 60051490Gift card balance question | Jan 18, 2026, 11:30 AM | ||
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 25245528BOPIS order cancelled at store | Dec 22, 2025, 11:01 PM | ||
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 26422417Allergic reaction concern | Nov 27, 2025, 9:36 PM | ||
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 40015527Refund not received | Nov 10, 2025, 9:19 AM | ||
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 53017037Order arrived damaged | Nov 9, 2025, 2:16 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 81726585Missing samples in order | Oct 11, 2025, 11:38 PM | ||
| 4/11 | Won't recommend until the basics are fixed. | 05494955Influencer code not working | Oct 10, 2025, 10:29 PM | ||
| 5/5 | The app guided me to the right products without being pushy. | 97206299Cancel order request | Jul 18, 2025, 10:43 PM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 82827845Lost package follow-up | Jun 24, 2025, 5:19 AM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 74543080Store experience feedback | Jun 8, 2025, 8:17 AM |