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CustomersMargaret Jakubowski DDS

Margaret Jakubowski DDS

roger.braun-heaney@hotmail.com
Tickets42Responses16
Showing 1 - 16 of 16
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Average. Got a partial refund instead of full and didn't really get why.24650742Refund not receivedMargaret Jakubowski DDSLeonard Waters-HowellMay 25, 2026, 5:21 PM
1/11Customer service made me feel like I was being scammed for filing a return.61203609Address change after shippingMargaret Jakubowski DDSMiss Amber Hintz Sr.May 1, 2026, 10:09 PM
3/5Solved the problem after I had to repeat my issue twice.11421362Order arrived damagedMargaret Jakubowski DDSMr. Skyla TrantowMay 1, 2026, 8:26 PM
2/5Faster shipping would make me shop here exclusively.85863947Wholesale order questionMargaret Jakubowski DDSSteve O'ConnerApr 29, 2026, 7:44 PM
5/5Got my Klarna split sorted out in two messages. So easy.81339376Gift card balance questionMargaret Jakubowski DDSEula McKenzieApr 5, 2026, 5:23 PM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.01637966Missing samples in orderMargaret Jakubowski DDSMr. Cade SengerJan 31, 2026, 8:07 PM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.60051490Gift card balance questionMargaret Jakubowski DDSMr. Cade SengerJan 18, 2026, 11:30 AM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.25245528BOPIS order cancelled at storeMargaret Jakubowski DDSAmely PacochaDec 22, 2025, 11:01 PM
9/11The brand range alone makes it worth it. Service makes it lifelong.26422417Allergic reaction concernMargaret Jakubowski DDSLeonard Waters-HowellNov 27, 2025, 9:36 PM
2/5Tried to charge me a restocking fee on a product they sent in the wrong color.40015527Refund not receivedMargaret Jakubowski DDSChaz RennerNov 10, 2025, 9:19 AM
9/11Recommend to anyone who'll listen. Best loyalty program in the space.53017037Order arrived damagedMargaret Jakubowski DDSKip Schroeder IVNov 9, 2025, 2:16 PM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.81726585Missing samples in orderMargaret Jakubowski DDSLily RaynorOct 11, 2025, 11:38 PM
4/11Won't recommend until the basics are fixed.05494955Influencer code not workingMargaret Jakubowski DDSJacklyn DareOct 10, 2025, 10:29 PM
5/5The app guided me to the right products without being pushy.97206299Cancel order requestMargaret Jakubowski DDSVilma GusikowskiJul 18, 2025, 10:43 PM
5/5Got my Klarna split sorted out in two messages. So easy.82827845Lost package follow-upMargaret Jakubowski DDSFaith HilllJun 24, 2025, 5:19 AM
4/5Good chat support. Returned product still hadn't been processed when I followed up.74543080Store experience feedbackMargaret Jakubowski DDSEula McKenzieJun 8, 2025, 8:17 AM
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Properties

Customer
Name
Margaret Jakubowski DDS
Email
roger.braun-heaney@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
2,439
Lifetime spend
1,481
Last purchase
Apr 28, 2026
Skin tone
tan
Foundation shade
—
Skin concerns
uneven-texture, dark-circles, hyperpigmentation
Allergies / restrictions
fragrance-free
Favorite brands
Chanel, Diptyque, Sol de Janeiro, Olaplex
YTD spend
609
App installed
No
App last opened
May 9, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
38
Total orders
1
Preferred category
skincare
Tickets
Tickets
42
Last seen
May 22, 2026
Responses
Avg rating
4.38