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CustomersCoralie Haag

Coralie Haag

vernie.west88@yahoo.com
Tickets48Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.13625043Wrong shade sentCoralie HaagTommy KuvalisApr 29, 2026, 10:24 PM
5/5Add a recommend-based-on-what-I-own feature.16544144Shipping cost questionCoralie HaagKaela FriesenApr 27, 2026, 9:34 AM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.56576691App crashes at checkoutCoralie HaagMr. Lonie HudsonMar 18, 2026, 9:46 AM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.90000194Store experience feedbackCoralie HaagMiss Amber Hintz Sr.Mar 13, 2026, 5:30 AM
4/5Helpful, but the hold music in the phone queue was rough.19361006Klarna / Afterpay split issueCoralie HaagLily RaynorDec 14, 2025, 2:08 AM
5/5Loved that they followed up two days later to make sure the replacement arrived.24900107Item authenticity concernCoralie HaagChaz RennerDec 5, 2025, 10:27 AM
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.06817126Loyalty points not postingCoralie HaagKip Schroeder IVNov 16, 2025, 5:48 AM
4/5The product swap went through. Wish the email confirmations were faster.79511025Shipping cost questionCoralie HaagKip Schroeder IVNov 6, 2025, 1:16 AM
4/5Liked the experience. App could be slightly faster.16455412Wholesale order questionCoralie HaagFaith HilllOct 20, 2025, 1:51 AM
9/11Bloom understands what a beauty customer actually wants.05303924Item authenticity concernCoralie HaagGarth DooleySep 26, 2025, 4:20 PM
4/5Resolved fine. The first agent transferred me but the second one nailed it.56493166Loyalty points not postingCoralie HaagYazmin JastSep 21, 2025, 3:51 AM
4/5Good chat support. Returned product still hadn't been processed when I followed up.52541087Restock alert for backorderCoralie HaagKaela FriesenSep 19, 2025, 2:08 AM
7/11It works. Wouldn't go out of my way to recommend it.38720643Wrong shade sentCoralie HaagFaith HilllSep 5, 2025, 4:38 PM
1/5Charged me twice and the agent said it would take 14 business days to refund. Outrageous.54010957BOPIS pickup not readyCoralie HaagAmely PacochaAug 29, 2025, 6:30 PM
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Properties

Customer
Name
Coralie Haag
Email
vernie.west88@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
8,117
Lifetime spend
2,374
Last purchase
Mar 20, 2026
Skin tone
medium
Foundation shade
51N
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Tatcha, Rare Beauty, Fenty Beauty
YTD spend
1,195
App installed
Yes
App last opened
May 18, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
22
Preferred category
makeup
Tickets
Tickets
48
Last seen
May 14, 2026
Responses
Avg rating
4.57