Coralie Haag
vernie.west88@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 13625043Wrong shade sent | Apr 29, 2026, 10:24 PM | ||
| 5/5 | Add a recommend-based-on-what-I-own feature. | 16544144Shipping cost question | Apr 27, 2026, 9:34 AM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 56576691App crashes at checkout | Mar 18, 2026, 9:46 AM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 90000194Store experience feedback | Mar 13, 2026, 5:30 AM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 19361006Klarna / Afterpay split issue | Dec 14, 2025, 2:08 AM | ||
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 24900107Item authenticity concern | Dec 5, 2025, 10:27 AM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 06817126Loyalty points not posting | Nov 16, 2025, 5:48 AM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 79511025Shipping cost question | Nov 6, 2025, 1:16 AM | ||
| 4/5 | Liked the experience. App could be slightly faster. | 16455412Wholesale order question | Oct 20, 2025, 1:51 AM | ||
| 9/11 | Bloom understands what a beauty customer actually wants. | 05303924Item authenticity concern | Sep 26, 2025, 4:20 PM | ||
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 56493166Loyalty points not posting | Sep 21, 2025, 3:51 AM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 52541087Restock alert for backorder | Sep 19, 2025, 2:08 AM | ||
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 38720643Wrong shade sent | Sep 5, 2025, 4:38 PM | ||
| 1/5 | Charged me twice and the agent said it would take 14 business days to refund. Outrageous. | 54010957BOPIS pickup not ready | Aug 29, 2025, 6:30 PM |