Blaze Greenfelder
hans_botsford@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Promised a callback that never came. | 67061669Price match request | Apr 25, 2026, 8:29 AM | ||
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 86757901Klarna / Afterpay split issue | Apr 19, 2026, 5:53 AM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 03862759BOPIS order cancelled at store | Mar 2, 2026, 8:39 AM | ||
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 20377156Discount code not working | Feb 17, 2026, 10:06 PM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 82304371Return after 30-day window | Jan 25, 2026, 2:37 PM | ||
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 63185673Question about product ingredients | Jan 23, 2026, 7:12 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 15942047Foundation match help | Dec 27, 2025, 9:46 AM | ||
| 3/5 | Better in-store / online inventory sync. | 38054696Gift card balance question | Sep 6, 2025, 7:40 AM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 30724577Gift card balance question | Aug 3, 2025, 5:54 PM | ||
| 4/5 | Let me filter by skin type more aggressively. | 11656621Missing items in shipment | Jul 24, 2025, 1:09 PM |