Ulises Larkin
randolph.reichert78@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 97192855Influencer code not working | Ulises Larkin |  Julie Hodkiewicz | Apr 17, 2026, 8:32 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 82083878BOPIS order cancelled at store | Ulises Larkin |  Yazmin Jast | Jan 23, 2026, 8:27 PM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 17415710Birthday gift not received | Ulises Larkin |  Chaz Renner | Jan 8, 2026, 9:28 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 50013294Store experience feedback | Ulises Larkin |  Garth Dooley | Nov 25, 2025, 9:49 AM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 49819391Klarna / Afterpay split issue | Ulises Larkin |  Mr. Cade Senger | Oct 7, 2025, 9:44 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 18638970Wrong shade sent | Ulises Larkin |  Leonard Waters-Howell | Aug 28, 2025, 10:20 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 66522263Price match request | Ulises Larkin |  Ignatius Cummerata | Jul 25, 2025, 4:57 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 01231240Restock alert for backorder | Ulises Larkin |  Eula McKenzie | Jul 4, 2025, 11:18 PM |