Ulises Larkin
randolph.reichert78@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13173471 | Restock alert for backorder | Open | Normal | Ulises Larkin | — |  Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | May 9, 2026 | - |
| 09156591 | App login problem | Solved | Low | Ulises Larkin | — |  Yazmin Jast | shippingfragrance | 1d | ⊘Not fired | — | — | — | May 7, 2026 | - | |
| 97192855 | Influencer code not working | Solved | Normal | Ulises Larkin | — |  Julie Hodkiewicz | shade-matchfragrancedamaged | 3h | ●Responded | 10/11 | — | — | Apr 17, 2026 | - | |
| 99611625 | Birthday gift not received | Open | High | Ulises Larkin | — |  Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Mar 30, 2026 | - |
| 36845311 | BOPIS pickup not ready | Solved | High | Ulises Larkin | — | Steve O'Conner | damagedloyalty | 5h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 85632461 | Wholesale order question | Pending | High | Ulises Larkin | — |  Darryl Jacobi | vipappdamaged | - | —Skipped | — | — | — | Feb 25, 2026 | - | |
| 47699904 | Address change after shipping | Solved | Low | Ulises Larkin | — |  Eula McKenzie | shade-match | 17h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 02102527 | Restock alert for backorder | Solved | Low | Ulises Larkin | — | Yazmin Jast | Social | shippingrefundloyalty | 4h | ⊘Not fired | — | — | — | Feb 9, 2026 | - |
| 58695283 | Refund not received | Solved | Normal | Ulises Larkin | — |  Mr. Eliza Gerhold IV | Chat | refund | 4h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - |
| 77785866 | Item authenticity concern | Closed | Normal | Ulises Larkin | — | Eula McKenzie | Phone | gift-cardwholesaleshipping | 1h | ○Sent, no reply | — | — | — | Jan 26, 2026 | Jan 30, 2026 |
| 82083878 | BOPIS order cancelled at store | Solved | Low | Ulises Larkin | — | Yazmin Jast | Chat | returnsdamaged | 5h | ●Responded | 4/5 | — | — | Jan 23, 2026 | - |
| 26488282 | Discount code not working | Solved | Normal | Ulises Larkin | — |  Mr. Skyla Trantow | Chat | gift-card | 1d 2h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 85896499 | Klarna / Afterpay split issue | Solved | Normal | Ulises Larkin | — | Darryl Jacobi | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 17415710 | Birthday gift not received | Closed | Normal | Ulises Larkin | — |  Chaz Renner | Chat | shipping | 4h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 13, 2026 |
| 06082177 | Price match request | Closed | Normal | Ulises Larkin | — |  Oscar O'Hara | Phone | — | 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Dec 31, 2025 |
| 10822022 | Influencer code not working | Solved | High | Ulises Larkin | — | Mr. Eliza Gerhold IV | Chat | damagedfragrance | 6h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 63212229 | Address change after shipping | Closed | Normal | Ulises Larkin | — |  Mr. Lonie Hudson | shippingshade-matchinfluencer | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 19, 2025 | |
| 97389628 | Refund not received | Solved | Normal | Ulises Larkin | — | Mr. Lonie Hudson | Chat | bopisshade-match | 4h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - |
| 50013294 | Store experience feedback | Closed | Low | Ulises Larkin | — |  Garth Dooley | Chat | damagedgift-card | 2h | ●Responded | 10/11 | — | — | Nov 24, 2025 | Nov 29, 2025 |
| 79495073 | Cancel subscription / Auto-replenish | Open | Normal | Ulises Larkin | — | Tommy Kuvalis | Chat | wholesalegift-cardshipping | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 74753753 | Influencer code not working | Solved | Normal | Ulises Larkin | — |  Dr. Mandy McLaughlin | Chat | damaged | 7h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 06542926 | Insider tier issue | Pending | Normal | Ulises Larkin | — |  Katrina Johns | Chat | — | - | —Skipped | — | — | — | Oct 2, 2025 | - |
| 05381575 | Missing samples in order | Solved | Low | Ulises Larkin | — | Garth Dooley | Chat | samplesshipping | 5h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - |
| 49819391 | Klarna / Afterpay split issue | Solved | Normal | Ulises Larkin | — |  Mr. Cade Senger | damaged | 7d 4h | ●Responded | 2/5 | — | — | Sep 29, 2025 | - | |
| 50645510 | Gift card balance question | Solved | Normal | Ulises Larkin | — | Mr. Eliza Gerhold IV | Chat | loyaltyapprefund | 1h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 39062805 | Missing items in shipment | Solved | Normal | Ulises Larkin | — | Oscar O'Hara | — | 23h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 58779259 | Gift card balance question | Closed | Normal | Ulises Larkin | — | Garth Dooley | Phone | — | 23h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 |
| 80281903 | App crashes at checkout | Closed | Normal | Ulises Larkin | — | Garth Dooley | Phone | loyalty | 1d | ⊘Not fired | — | — | — | Sep 11, 2025 | Sep 13, 2025 |
| 10362263 | Wholesale order question | Pending | Normal | Ulises Larkin | — |  Faith Hilll | app | - | —Skipped | — | — | — | Sep 5, 2025 | - | |
| 82039952 | Wrong shade sent | Pending | Urgent | Ulises Larkin | — | Eula McKenzie | Social | — | - | —Skipped | — | — | — | Sep 2, 2025 | - |
| 18638970 | Wrong shade sent | Solved | Normal | Ulises Larkin | — |  Leonard Waters-Howell | — | 6h | ●Responded | 4/5 | — | — | Aug 26, 2025 | - | |
| 33822879 | Shipping cost question | Solved | High | Ulises Larkin | — | Garth Dooley | Social | loyaltygift-card | 3h | ⊘Not fired | — | — | — | Aug 14, 2025 | - |
| 69290959 | BOPIS order cancelled at store | Solved | Normal | Ulises Larkin | — |  Amely Pacocha | Phone | bopisappshade-match | 3h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 66522263 | Price match request | Solved | High | Ulises Larkin | — |  Ignatius Cummerata | Phone | shipping | 6h | ●Responded | 3/5 | — | — | Jul 23, 2025 | - |
| 01231240 | Restock alert for backorder | Solved | Normal | Ulises Larkin | — | Eula McKenzie | returns | 6h | ●Responded | 4/5 | — | — | Jul 4, 2025 | - | |
| 00260095 | Lost package follow-up | Solved | Normal | Ulises Larkin | — |  Lily Raynor | Phone | bopis | 6h | ⊘Not fired | — | — | — | Jun 20, 2025 | - |
| 18878155 | Cancel order request | Open | Low | Ulises Larkin | — |  Miss Amber Hintz Sr. | Chat | fragranceshippinginfluencer | - | —Skipped | — | — | — | Jun 17, 2025 | - |
| 58629498 | Cancel order request | Solved | Low | Ulises Larkin | — | Amely Pacocha | refundshipping | 5h | ○Sent, no reply | — | — | — | May 27, 2025 | - | |
| 19280711 | Question about product ingredients | Solved | Normal | Ulises Larkin | — |  Kip Schroeder IV | — | 9h | ○Sent, no reply | — | — | — | May 23, 2025 | - |