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CustomersRon Sawayn

Ron Sawayn

Highland Apothecary Co·andrew.rolfson38@highlandapoth.co
Tickets42Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
7/11It works. Wouldn't go out of my way to recommend it.75180090Cancel subscription / Auto-replenishRon SawaynMr. Cade SengerMay 6, 2026, 4:19 AM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.77254853App login problemRon SawaynMr. Cade SengerApr 6, 2026, 9:30 AM
9/11Tell everyone I know to shop here. Best beauty retailer, hands down.24694241Loyalty points not postingRon SawaynJulie HodkiewiczMar 2, 2026, 11:18 AM
4/5Generally happy. The fragrance sample they sent wasn't what I picked but close enough.27670311Cancel order requestRon SawaynKip Schroeder IVOct 1, 2025, 3:46 PM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.43880333Cancel subscription / Auto-replenishRon SawaynOscar O'HaraSep 27, 2025, 2:18 PM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.55064631Refund not receivedRon SawaynJacklyn DareAug 7, 2025, 1:58 PM
4/11Wouldn't recommend after the return debacle I went through.79929082Missing items in shipmentRon SawaynTommy KuvalisAug 5, 2025, 1:41 PM
10/11Love everything about it. The Insider program is genuinely valuable.47433106App login problemRon SawaynEula McKenzieJun 13, 2025, 6:21 PM
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Properties

Customer
Name
Ron Sawayn
Email
andrew.rolfson38@highlandapoth.co
Loyalty tier
Gold
Company
Highland Apothecary Co
Skin type
normal
Loyalty points
9
Lifetime spend
3
Last purchase
Feb 25, 2026
Skin tone
rich
Foundation shade
61P
Skin concerns
uneven-texture, acne, dullness
Allergies / restrictions
—
Favorite brands
Rare Beauty
YTD spend
1,639
App installed
—
App last opened
Apr 8, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
29
Total orders
1
Preferred category
makeup
Tickets
Tickets
42
Last seen
May 11, 2026
Responses
Avg rating
6.75