Dora Turcotte
simon.strosin3@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 38114216App crashes at checkout | Dora Turcotte |  Oscar O'Hara | Feb 8, 2026, 2:05 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 29158687Return after 30-day window | Dora Turcotte |  Kaela Friesen | Jan 25, 2026, 2:50 PM |
| 5/5 | I want a true virtual Beauty Advisor consultation built in. | 88757429Restock alert for backorder | Dora Turcotte |  Ignatius Cummerata | Dec 28, 2025, 11:22 AM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 84068265Gift card balance question | Dora Turcotte |  Faith Hilll | Nov 30, 2025, 2:34 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 68686780Birthday gift not received | Dora Turcotte |  Kip Schroeder IV | Nov 11, 2025, 3:42 PM |
| 1/5 | Better packaging — less plastic. | 35620050BOPIS order cancelled at store | Dora Turcotte | Kaela Friesen | Oct 24, 2025, 9:59 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 14046180Foundation match help | Dora Turcotte |  Katrina Johns | Jun 28, 2025, 4:39 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 15881792Pro discount enrollment | Dora Turcotte |  Yazmin Jast | Jun 7, 2025, 8:27 PM |