Amy Weissnat
kyle.parisian11@gmail.com
Showing 1 - 21 of 21
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 09450920App login problem | Amy Weissnat |  Eula McKenzie | May 19, 2026, 1:12 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 94835845Birthday gift not received | Amy Weissnat |  Oscar O'Hara | Apr 17, 2026, 12:38 AM |
| 1/11 | Quality of CS team has dropped. Used to be great. | 66904663BOPIS pickup not ready | Amy Weissnat |  Leonard Waters-Howell | Mar 25, 2026, 2:14 PM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 08875639Item authenticity concern | Amy Weissnat |  Chaz Renner | Feb 19, 2026, 10:12 PM |
| 1/11 | Customer service made me feel like I was being scammed for filing a return. | 01416556Missing samples in order | Amy Weissnat |  Lily Raynor | Feb 19, 2026, 6:52 PM |
| 2/5 | Customer service has gone downhill. Used to love this brand. | 98925565Wholesale order question | Amy Weissnat |  Vilma Gusikowski | Jan 22, 2026, 10:36 PM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 25181512Birthday gift not received | Amy Weissnat | Eula McKenzie | Jan 3, 2026, 12:10 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 88490326Wrong shade sent | Amy Weissnat |  Mr. Cade Senger | Jan 2, 2026, 6:50 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 33044093Gift card balance question | Amy Weissnat | Chaz Renner | Dec 25, 2025, 12:16 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 47889918Address change after shipping | Amy Weissnat |  Julie Hodkiewicz | Nov 23, 2025, 6:17 PM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 59171338Birthday gift not received | Amy Weissnat |  Darryl Jacobi | Nov 9, 2025, 7:10 AM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 55985849Price match request | Amy Weissnat | Eula McKenzie | Nov 7, 2025, 6:10 PM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 28853508Foundation match help | Amy Weissnat | Chaz Renner | Oct 30, 2025, 3:15 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 40741291Influencer code not working | Amy Weissnat |  Tommy Kuvalis | Sep 1, 2025, 2:41 AM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 90504105Wrong shade sent | Amy Weissnat | Lily Raynor | Aug 30, 2025, 10:19 AM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 99146835Klarna / Afterpay split issue | Amy Weissnat |  Katrina Johns | Aug 11, 2025, 12:27 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 67117448Restock alert for backorder | Amy Weissnat | Tommy Kuvalis | Aug 4, 2025, 1:06 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 67027987Gift card balance question | Amy Weissnat | Lily Raynor | Jul 10, 2025, 7:17 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 18740651Cancel order request | Amy Weissnat | Oscar O'Hara | Jun 28, 2025, 9:33 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 62377047BOPIS pickup not ready | Amy Weissnat |  Kaela Friesen | Jun 26, 2025, 6:55 AM |
| 5/5 | Add more clean / fragrance-free filters. | 72645186BOPIS pickup not ready | Amy Weissnat | Darryl Jacobi | Jun 12, 2025, 12:21 PM |