Amy Weissnat
kyle.parisian11@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09450920 | App login problem | Closed | High | Amy Weissnat | — |  Eula McKenzie | Chat | apployaltyfragrance | 7h | ●Responded | 5/5 | — | — | May 18, 2026 | May 25, 2026 |
| 39557534 | Item authenticity concern | Solved | Normal | Amy Weissnat | — |  Yazmin Jast | influencerbopis | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 94835845 | Birthday gift not received | Closed | Normal | Amy Weissnat | — |  Oscar O'Hara | app | 9h | ●Responded | 5/5 | — | — | Apr 15, 2026 | Apr 19, 2026 | |
| 79009217 | Discount code not working | Closed | High | Amy Weissnat | — |  Dr. Mandy McLaughlin | vip | 1d 7h | ⊘Not fired | — | — | — | Apr 11, 2026 | Apr 15, 2026 | |
| 65907561 | Address change after shipping | Solved | Normal | Amy Weissnat | — |  Garth Dooley | vipbopisgift-card | 4d 19h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 66904663 | BOPIS pickup not ready | Solved | Normal | Amy Weissnat | — |  Leonard Waters-Howell | appshade-match | 2h | ●Responded | 1/11 | — | — | Mar 24, 2026 | - | |
| 42941911 | Lost package follow-up | Closed | Urgent | Amy Weissnat | — |  Katrina Johns | Phone | shade-match | 1h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 25, 2026 |
| 67385067 | Gift card balance question | Pending | High | Amy Weissnat | — |  Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Mar 10, 2026 | - |
| 45538641 | Klarna / Afterpay split issue | Pending | Normal | Amy Weissnat | — | Yazmin Jast | — | - | —Skipped | — | — | — | Mar 2, 2026 | - | |
| 08980881 | Lost package follow-up | Closed | High | Amy Weissnat | — | Oscar O'Hara | Chat | — | 5h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Feb 27, 2026 |
| 02034708 | Cancel order request | Solved | Normal | Amy Weissnat | — |  Mr. Cade Senger | fragrance | 2h | ⊘Not fired | — | — | — | Feb 24, 2026 | - | |
| 08875639 | Item authenticity concern | Solved | Normal | Amy Weissnat | — |  Chaz Renner | Chat | gift-card | 1d 17h | ●Responded | 4/5 | — | — | Feb 17, 2026 | - |
| 01416556 | Missing samples in order | Solved | High | Amy Weissnat | — |  Lily Raynor | shade-matchloyaltybopis | 5d 4h | ●Responded | 1/11 | — | — | Feb 13, 2026 | - | |
| 20552996 | Pro discount enrollment | Closed | Normal | Amy Weissnat | — |  Steve O'Conner | Chat | — | 4d 5h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 16, 2026 |
| 40196595 | Insider tier issue | Solved | Low | Amy Weissnat | — |  Julie Hodkiewicz | — | 1d | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 35407142 | Wholesale order question | Closed | Low | Amy Weissnat | — | Garth Dooley | Social | damagedfragranceapp | 5h | ⊘Not fired | — | — | — | Jan 26, 2026 | Jan 29, 2026 |
| 56070652 | Restock alert for backorder | Open | Normal | Amy Weissnat | — | Katrina Johns | gift-cardshade-matchreturns | - | —Skipped | — | — | — | Jan 24, 2026 | - | |
| 98925565 | Wholesale order question | Solved | High | Amy Weissnat | — |  Vilma Gusikowski | Chat | — | 2h | ●Responded | 2/5 | — | — | Jan 21, 2026 | - |
| 52856202 | Refund not received | Closed | High | Amy Weissnat | — | Amely Pacocha | appshade-match | 10h | ⊘Not fired | — | — | — | Jan 9, 2026 | Jan 14, 2026 | |
| 25181512 | Birthday gift not received | Solved | Normal | Amy Weissnat | — | Eula McKenzie | — | 14h | ●Responded | 9/11 | — | — | Jan 2, 2026 | - | |
| 24078640 | Influencer code not working | Solved | Normal | Amy Weissnat | — |  Mr. Skyla Trantow | Chat | shippinggift-cardfragrance | 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 88490326 | Wrong shade sent | Solved | High | Amy Weissnat | — | Mr. Cade Senger | Chat | refund | 1h | ●Responded | 5/5 | — | — | Dec 31, 2025 | - |
| 33044093 | Gift card balance question | Solved | Normal | Amy Weissnat | — | Chaz Renner | Chat | — | 3h | ●Responded | 4/5 | — | — | Dec 24, 2025 | - |
| 47889918 | Address change after shipping | Solved | Normal | Amy Weissnat | — | Julie Hodkiewicz | Chat | fragrance | 4h | ●Responded | 5/5 | — | — | Nov 21, 2025 | - |
| 07153208 | Allergic reaction concern | Solved | Low | Amy Weissnat | — |  Faith Hilll | Social | shade-matchappreturns | 18h | ⊘Not fired | — | — | — | Nov 19, 2025 | - |
| 73418389 | Return after 30-day window | Open | Low | Amy Weissnat | — |  Mr. Lonie Hudson | wholesale | - | —Skipped | — | — | — | Nov 18, 2025 | - | |
| 81219652 | Cancel subscription / Auto-replenish | Solved | Low | Amy Weissnat | — |  Kip Schroeder IV | Social | damagedappfragrance | 1d | ⊘Not fired | — | — | — | Nov 8, 2025 | - |
| 59171338 | Birthday gift not received | Solved | High | Amy Weissnat | — |  Darryl Jacobi | Chat | damagedwholesaleloyalty | 23h | ●Responded | 4/5 | — | — | Nov 6, 2025 | - |
| 55985849 | Price match request | Closed | Low | Amy Weissnat | — | Eula McKenzie | — | 2d 16h | ●Responded | 9/11 | — | — | Nov 3, 2025 | Nov 10, 2025 | |
| 38152091 | Gift card balance question | Solved | Normal | Amy Weissnat | — | Kip Schroeder IV | Social | bopisdamaged | 5d 21h | ⊘Not fired | — | — | — | Oct 30, 2025 | - |
| 28853508 | Foundation match help | Solved | Normal | Amy Weissnat | — | Chaz Renner | Chat | — | 4h | ●Responded | 4/5 | — | — | Oct 28, 2025 | - |
| 51947132 | Cancel order request | Closed | Low | Amy Weissnat | — | Oscar O'Hara | Chat | — | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 |
| 20110049 | Question about product ingredients | Solved | Normal | Amy Weissnat | — | Amely Pacocha | — | 3h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 96977946 | Cancel order request | Closed | Normal | Amy Weissnat | — |  Ignatius Cummerata | shade-matchgift-cardloyalty | 4h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 04529007 | Foundation match help | Solved | High | Amy Weissnat | — |  Kaela Friesen | — | 1h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 96070322 | Lost package follow-up | Solved | Low | Amy Weissnat | — | Faith Hilll | Chat | vipgift-cardwholesale | 3h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - |
| 10287405 | Lost package follow-up | Open | Normal | Amy Weissnat | — | Vilma Gusikowski | damaged | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 72705142 | App crashes at checkout | Closed | Normal | Amy Weissnat | — | Amely Pacocha | Social | loyaltyvipbopis | 6h | ⊘Not fired | — | — | — | Aug 30, 2025 | Aug 31, 2025 |
| 40741291 | Influencer code not working | Solved | High | Amy Weissnat | — |  Tommy Kuvalis | fragranceshippingvip | 1d 19h | ●Responded | 4/5 | — | — | Aug 29, 2025 | - | |
| 90504105 | Wrong shade sent | Solved | Low | Amy Weissnat | — | Lily Raynor | Phone | — | 3h | ●Responded | 9/11 | — | — | Aug 29, 2025 | - |
| 99146835 | Klarna / Afterpay split issue | Solved | Normal | Amy Weissnat | — | Katrina Johns | wholesale | 1h | ●Responded | 7/11 | — | — | Aug 9, 2025 | - | |
| 25122695 | Item authenticity concern | Solved | High | Amy Weissnat | — | Dr. Mandy McLaughlin | influencer | 23h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 16253842 | Klarna / Afterpay split issue | Solved | Normal | Amy Weissnat | — | Tommy Kuvalis | bopisfragranceloyalty | 9h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 67117448 | Restock alert for backorder | Closed | Normal | Amy Weissnat | — | Tommy Kuvalis | Chat | appinfluencer | 16h | ●Responded | 5/5 | — | — | Aug 1, 2025 | Aug 5, 2025 |
| 99912213 | Price match request | Solved | Low | Amy Weissnat | — |  Mr. Eliza Gerhold IV | loyaltysamples | 2h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 29114956 | Cancel subscription / Auto-replenish | Closed | High | Amy Weissnat | — | Eula McKenzie | Social | returns | 4h | ⊘Not fired | — | — | — | Jul 28, 2025 | Aug 3, 2025 |
| 14950497 | Address change after shipping | Solved | Normal | Amy Weissnat | — | Kip Schroeder IV | influencer | 2d | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |
| 05872071 | Question about product ingredients | Solved | Normal | Amy Weissnat | — | Julie Hodkiewicz | Chat | samplesfragrance | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 67027987 | Gift card balance question | Closed | Normal | Amy Weissnat | — | Lily Raynor | returnsloyaltyfragrance | 12h | ●Responded | 4/5 | — | — | Jul 9, 2025 | Jul 11, 2025 | |
| 18740651 | Cancel order request | Solved | High | Amy Weissnat | — | Oscar O'Hara | influencergift-card | 5h | ●Responded | 3/5 | — | — | Jun 27, 2025 | - |