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CustomersAliyah Rutherford DDS

Aliyah Rutherford DDS

ernesto51@gmail.com
Tickets37Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Average first experience. App is okay.67462633App login problemAliyah Rutherford DDSDr. Mandy McLaughlinMay 21, 2026, 10:30 AM
5/5Got my missing samples shipped out the same day. Thank you!58328138Cancel order requestAliyah Rutherford DDSOscar O'HaraApr 2, 2026, 8:04 PM
4/5Good onboarding. Wish there were a few more shade options in the quiz.49028919Lost package follow-upAliyah Rutherford DDSIgnatius CummerataApr 2, 2026, 11:52 AM
1/5Twelve days of back-and-forth and the issue is still not resolved.37519288Missing items in shipmentAliyah Rutherford DDSOscar O'HaraJan 24, 2026, 1:42 PM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.08095870Wholesale order questionAliyah Rutherford DDSLeonard Waters-HowellDec 24, 2025, 12:56 PM
1/5I will never recommend this brand again. Truly terrible support.27250066Price match requestAliyah Rutherford DDSMiss Amber Hintz Sr.Dec 19, 2025, 5:03 PM
4/11The Insider perks feel watered down compared to two years ago.98254657Order arrived damagedAliyah Rutherford DDSOscar O'HaraNov 22, 2025, 11:03 PM
5/5Loved that they followed up two days later to make sure the replacement arrived.57065077Return after 30-day windowAliyah Rutherford DDSKaela FriesenOct 31, 2025, 5:52 PM
4/11Stock-outs are constant. Recommending Bloom feels risky now.90740711Insider tier issueAliyah Rutherford DDSMiss Amber Hintz Sr.Sep 24, 2025, 10:15 PM
2/5Frustrating. Had to repeat my issue four times to three different agents.18219729Wrong shade sentAliyah Rutherford DDSEula McKenzieAug 2, 2025, 4:17 PM
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Properties

Customer
Name
Aliyah Rutherford DDS
Email
ernesto51@gmail.com
Loyalty tier
Gold
Company
—
Skin type
normal
Loyalty points
13,440
Lifetime spend
465
Last purchase
Apr 16, 2026
Skin tone
—
Foundation shade
—
Skin concerns
anti-aging, sensitivity
Allergies / restrictions
latex-allergy, paraben-free
Favorite brands
Diptyque, Sol de Janeiro, Rare Beauty
YTD spend
2,404
App installed
Yes
App last opened
Apr 19, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
195
Total orders
6
Preferred category
wellness
Tickets
Tickets
37
Last seen
May 22, 2026
Responses
Avg rating
3.30