Aliyah Rutherford DDS
ernesto51@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94276571 | Klarna / Afterpay split issue | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | May 22, 2026 | - | ||
| 67462633 | App login problem | Closed | High | — | Chat | vipappbopis | 1d 21h | ●Responded | 3/5 | — | — | May 18, 2026 | May 21, 2026 | ||
| 61727188 | Insider tier issue | Solved | Normal | — | Chat | appsamples | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | - | ||
| 35211302 | BOPIS pickup not ready | Closed | High | — | Chat | vipbopissamples | 6h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 5, 2026 | ||
| 67793702 | Order arrived damaged | Solved | Low | — | bopiswholesale | 1d 11h | ⊘Not fired | — | — | — | Apr 14, 2026 | - | |||
| 77555350 | Gift card balance question | Solved | Normal | — | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | ||
| 15124889 | App login problem | Open | Normal | — | Chat | vipshade-matchreturns | - | —Skipped | — | — | — | Apr 9, 2026 | - | ||
| 49028919 | Lost package follow-up | Solved | Normal | — | damaged | 2h | ●Responded | 4/5 | — | — | Apr 1, 2026 | - | |||
| 58328138 | Cancel order request | Closed | Normal | — | Chat | — | 23h | ●Responded | 5/5 | — | — | Mar 31, 2026 | Apr 6, 2026 | ||
| 01502627 | Pro discount enrollment | Solved | High | — | refund | 1d 15h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | |||
| 91241378 | Address change after shipping | Pending | Normal | — | shipping | - | —Skipped | — | — | — | Mar 4, 2026 | - | |||
| 97890542 | Refund not received | Closed | Normal | — | refund | 10h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 11, 2026 | |||
| 24217078 | Gift card balance question | Solved | Normal | — | bopisloyaltyapp | 2d 11h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 85643263 | Wrong shade sent | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 30, 2026 | - | ||
| 37519288 | Missing items in shipment | Solved | Normal | — | — | 6h | ●Responded | 1/5 | — | — | Jan 22, 2026 | - | |||
| 50520139 | Influencer code not working | Pending | Normal | — | shade-match | - | —Skipped | — | — | — | Jan 12, 2026 | - | |||
| 86750485 | BOPIS pickup not ready | Pending | Normal | — | Chat | shippingfragrance | - | —Skipped | — | — | — | Jan 5, 2026 | - | ||
| 70137339 | Lost package follow-up | Pending | Normal | — | shippingshade-matchvip | - | —Skipped | — | — | — | Dec 26, 2025 | - | |||
| 08095870 | Wholesale order question | Solved | Low | — | bopisshipping | 3d | ●Responded | 4/5 | — | — | Dec 20, 2025 | - | |||
| 27250066 | Price match request | Closed | Normal | — | Chat | shade-matchloyalty | 6h | ●Responded | 1/5 | — | — | Dec 18, 2025 | Dec 19, 2025 | ||
| 18219333 | Loyalty points not posting | Solved | Normal | — | shade-matchinfluencershipping | 13h | ⊘Not fired | — | — | — | Dec 1, 2025 | - | |||
| 14424343 | Wholesale order question | Solved | Normal | — | Social | influencer | 22h | ⊘Not fired | — | — | — | Nov 18, 2025 | - | ||
| 98254657 | Order arrived damaged | Solved | Low | — | — | 8d 20h | ●Responded | 4/11 | — | — | Nov 12, 2025 | - | |||
| 67408682 | Foundation match help | Solved | Low | — | Phone | shade-matchwholesalefragrance | 2d 14h | ⊘Not fired | — | — | — | Nov 7, 2025 | - | ||
| 57065077 | Return after 30-day window | Solved | Low | — | Chat | appinfluencer | 2h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - | ||
| 76256580 | App login problem | Closed | Low | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Oct 31, 2025 | ||
| 73013964 | App login problem | Solved | Normal | — | Social | viployaltyapp | 4h | ⊘Not fired | — | — | — | Oct 10, 2025 | - | ||
| 26866328 | App crashes at checkout | Solved | Normal | — | Chat | wholesale | 4h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | ||
| 24906950 | Shipping cost question | Solved | Normal | — | Social | returns | 19h | ⊘Not fired | — | — | — | Sep 26, 2025 | - | ||
| 90740711 | Insider tier issue | Solved | Low | — | wholesaleinfluencer | 4h | ●Responded | 4/11 | — | — | Sep 23, 2025 | - | |||
| 92062107 | Wrong shade sent | Pending | Normal | — | Chat | loyalty | - | —Skipped | — | — | — | Aug 12, 2025 | - | ||
| 18219729 | Wrong shade sent | Solved | Low | — | Chat | vipapp | 7d 4h | ●Responded | 2/5 | — | — | Jul 25, 2025 | - | ||
| 43305792 | Return after 30-day window | Solved | Normal | — | influencershade-matchwholesale | 1h | ⊘Not fired | — | — | — | Jul 24, 2025 | - | |||
| 08508320 | Question about product ingredients | Pending | Normal | — | Chat | fragrancegift-cardsamples | - | —Skipped | — | — | — | Jul 8, 2025 | - | ||
| 81538439 | Cancel subscription / Auto-replenish | Solved | High | — | viployalty | 2d 12h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |||
| 98866755 | Gift card balance question | Open | Low | — | vip | - | —Skipped | — | — | — | Jun 14, 2025 | - | |||
| 07280141 | Cancel order request | Solved | Normal | — | fragranceapp | 2h | ○Sent, no reply | — | — | — | Jun 1, 2025 | - |