Tristian Murphy
coleman.wehner@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Onboarding was fine. Not memorable in either direction. | 14300504Foundation match help | Tristian Murphy |  Mr. Lonie Hudson | May 13, 2026, 5:13 AM |
| 4/5 | Bring back the old loyalty point structure. | 02080011Missing items in shipment | Tristian Murphy |  Kaela Friesen | Apr 2, 2026, 10:45 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 96164930BOPIS pickup not ready | Tristian Murphy |  Steve O'Conner | Feb 11, 2026, 3:18 PM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 42518551Insider tier issue | Tristian Murphy |  Ignatius Cummerata | Feb 9, 2026, 9:59 PM |
| 2/5 | Took three tries to get signed up. Confusing flow. | 30622803Pro discount enrollment | Tristian Murphy |  Darryl Jacobi | Jan 2, 2026, 6:01 PM |
| 3/5 | The app return flow kept timing out, had to chat in to finish it. | 16732706Return after 30-day window | Tristian Murphy |  Faith Hilll | Dec 14, 2025, 8:15 PM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 69265734Address change after shipping | Tristian Murphy | Darryl Jacobi | Dec 13, 2025, 7:08 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 13605067Refund not received | Tristian Murphy |  Katrina Johns | Nov 23, 2025, 9:13 PM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 79980446Pro discount enrollment | Tristian Murphy | Mr. Lonie Hudson | Oct 11, 2025, 10:07 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 86403629Missing samples in order | Tristian Murphy | Darryl Jacobi | Sep 21, 2025, 2:17 AM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 79581447Loyalty points not posting | Tristian Murphy |  Kip Schroeder IV | Aug 2, 2025, 1:17 PM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 38758982Gift card balance question | Tristian Murphy |  Leonard Waters-Howell | Jul 20, 2025, 4:37 AM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 79555929Restock alert for backorder | Tristian Murphy |  Mr. Skyla Trantow | Jun 4, 2025, 7:38 PM |