Tristian Murphy
coleman.wehner@yahoo.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 14300504 | Foundation match help | Closed | Normal | — | Chat | shipping | 7h | ●Responded | 3/5 | — | — | May 12, 2026 | May 15, 2026 | ||
| 93621030 | BOPIS pickup not ready | Solved | Low | — | shippinggift-card | 1h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |||
| 86614038 | Price match request | Solved | High | — | gift-cardvip | 2h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |||
| 85741447 | Missing items in shipment | Pending | Normal | — | — | - | —Skipped | — | — | — | May 7, 2026 | - | |||
| 21989021 | Shipping cost question | Solved | Low | — | Phone | — | 1h | ⊘Not fired | — | — | — | May 4, 2026 | - | ||
| 17706644 | Store experience feedback | Open | Urgent | — | Chat | returnsloyaltyinfluencer | - | —Skipped | — | — | — | Apr 17, 2026 | - | ||
| 91266220 | Return after 30-day window | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |||
| 02080011 | Missing items in shipment | Solved | Low | — | Chat | — | 13h | ●Responded | 4/5 | — | — | Mar 31, 2026 | - | ||
| 34923547 | Cancel order request | Solved | High | — | Chat | shippingrefundsamples | 17h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | ||
| 24603350 | Cancel order request | Solved | Normal | — | — | 22h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - | |||
| 96164930 | BOPIS pickup not ready | Closed | Normal | — | Chat | fragranceshippingvip | 3h | ●Responded | 4/5 | — | — | Feb 10, 2026 | Feb 15, 2026 | ||
| 32354367 | App crashes at checkout | Pending | Normal | — | — | - | —Skipped | — | — | — | Feb 9, 2026 | - | |||
| 42518551 | Insider tier issue | Solved | Normal | — | shade-match | 2d 5h | ●Responded | 9/11 | — | — | Feb 6, 2026 | - | |||
| 40230901 | Allergic reaction concern | Solved | Normal | — | Chat | gift-cardsamples | 2h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | ||
| 53865716 | Address change after shipping | Solved | Normal | — | vip | 2d 11h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |||
| 33162977 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | — | 2h | ⊘Not fired | — | — | — | Jan 18, 2026 | - | ||
| 67717991 | Shipping cost question | Solved | Normal | — | damagedwholesale | 1d 7h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |||
| 30622803 | Pro discount enrollment | Closed | Low | — | Chat | apprefund | 5d 15h | ●Responded | 2/5 | — | — | Dec 27, 2025 | Jan 5, 2026 | ||
| 88959397 | Pro discount enrollment | Solved | Normal | — | Phone | shippingdamaged | 2d 6h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | ||
| 55658386 | Where is my order? | Solved | Normal | — | Chat | gift-cardshade-match | 5h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | ||
| 69265734 | Address change after shipping | Solved | Normal | — | Chat | appshippingdamaged | 3d 3h | ●Responded | 3/5 | — | — | Dec 8, 2025 | - | ||
| 16732706 | Return after 30-day window | Solved | Normal | — | Chat | refundloyalty | 6d 19h | ●Responded | 3/5 | — | — | Dec 6, 2025 | - | ||
| 15949020 | Refund not received | Solved | Normal | — | Chat | vip | 4d 2h | ⊘Not fired | — | — | — | Nov 27, 2025 | - | ||
| 13605067 | Refund not received | Closed | Normal | — | shipping | 2h | ●Responded | 5/5 | — | — | Nov 23, 2025 | Nov 29, 2025 | |||
| 24038468 | Foundation match help | Closed | Normal | — | Chat | wholesale | 15h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 24, 2025 | ||
| 38048396 | Question about product ingredients | Solved | Normal | — | refund | 18h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |||
| 09200960 | Allergic reaction concern | Solved | Low | — | Chat | refundreturnsdamaged | 5h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | ||
| 25774729 | Birthday gift not received | Closed | High | — | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 5, 2025 | ||
| 50639862 | BOPIS order cancelled at store | Solved | Low | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | ||
| 03846540 | BOPIS pickup not ready | Closed | Normal | — | Chat | damagedshipping | 5h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 15, 2025 | ||
| 08353365 | Gift card balance question | Solved | Normal | — | Social | samplesinfluencerrefund | 1d 9h | ⊘Not fired | — | — | — | Oct 12, 2025 | - | ||
| 79980446 | Pro discount enrollment | Solved | High | — | Chat | loyaltyrefundvip | 4h | ●Responded | 4/5 | — | — | Oct 10, 2025 | - | ||
| 62505937 | Influencer code not working | Closed | Normal | — | wholesalefragrance | 5h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 8, 2025 | |||
| 06189333 | App login problem | Solved | Low | — | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | ||
| 86403629 | Missing samples in order | Closed | Normal | — | — | 18h | ●Responded | 4/5 | — | — | Sep 18, 2025 | Sep 23, 2025 | |||
| 12184774 | Where is my order? | Solved | Normal | — | gift-cardvip | 18h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |||
| 52463745 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | ||
| 59098932 | Missing samples in order | Open | Low | — | Chat | — | - | —Skipped | — | — | — | Aug 16, 2025 | - | ||
| 79581447 | Loyalty points not posting | Solved | Normal | — | — | 2d 23h | ●Responded | 3/5 | — | — | Jul 30, 2025 | - | |||
| 77451768 | Cancel order request | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | Jul 29, 2025 | - | ||
| 87848919 | Store experience feedback | Closed | High | — | Chat | refundfragrancevip | 2d 6h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 31, 2025 | ||
| 35544600 | Where is my order? | Solved | Normal | — | app | 8d 18h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |||
| 38758982 | Gift card balance question | Solved | Normal | — | Chat | returns | 7h | ●Responded | 9/11 | — | — | Jul 19, 2025 | - | ||
| 82251316 | Refund not received | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jul 18, 2025 | - | ||
| 02966351 | BOPIS pickup not ready | Solved | Low | — | — | 6h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |||
| 60994092 | Lost package follow-up | Closed | Urgent | — | refunddamagedsamples | 6h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 6, 2025 | |||
| 57274751 | BOPIS order cancelled at store | Solved | Normal | — | Chat | shipping | 6d 19h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | ||
| 79555929 | Restock alert for backorder | Solved | Low | — | wholesalesamples | 1h | ●Responded | 3/5 | — | — | Jun 4, 2025 | - | |||
| 73538025 | Gift card balance question | Closed | Normal | — | — | 5h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 4, 2025 |