Rolando Haag
alvis_konopelski@hotmail.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 99566388Influencer code not working | Rolando Haag |  Mr. Lonie Hudson | May 22, 2026, 3:58 AM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 75689475Cancel order request | Rolando Haag |  Mr. Cade Senger | May 9, 2026, 10:18 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 59495193Insider tier issue | Rolando Haag |  Chaz Renner | Apr 21, 2026, 5:49 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 47374814Refund not received | Rolando Haag |  Lily Raynor | Apr 11, 2026, 11:38 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 79601434Shipping cost question | Rolando Haag |  Tommy Kuvalis | Apr 10, 2026, 9:39 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 13370124Cancel order request | Rolando Haag |  Julie Hodkiewicz | Feb 8, 2026, 1:32 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 37887472Lost package follow-up | Rolando Haag |  Jacklyn Dare | Jan 29, 2026, 2:17 AM |
| 10/11 | Already referred three friends. They all love it too. | 64329285Allergic reaction concern | Rolando Haag |  Dr. Mandy McLaughlin | Jan 28, 2026, 9:42 PM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 08486447Discount code not working | Rolando Haag |  Oscar O'Hara | Dec 29, 2025, 4:09 AM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 90229046Klarna / Afterpay split issue | Rolando Haag | Lily Raynor | Oct 29, 2025, 12:10 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 38601480Cancel subscription / Auto-replenish | Rolando Haag | Dr. Mandy McLaughlin | Oct 18, 2025, 2:27 PM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 81286740Cancel subscription / Auto-replenish | Rolando Haag |  Miss Amber Hintz Sr. | Oct 6, 2025, 12:54 PM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 41661384Cancel subscription / Auto-replenish | Rolando Haag | Tommy Kuvalis | Sep 10, 2025, 6:19 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 88505718Birthday gift not received | Rolando Haag |  Mr. Skyla Trantow | Sep 5, 2025, 2:32 PM |
| 7/11 | I shop here for some categories, not others. | 73708637Store experience feedback | Rolando Haag |  Kaela Friesen | Jul 30, 2025, 5:17 AM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 18262072Restock alert for backorder | Rolando Haag |  Garth Dooley | Jul 25, 2025, 9:52 PM |
| 3/5 | Fine. The welcome bundle was less premium than I expected. | 25886677Gift card balance question | Rolando Haag |  Amely Pacocha | Jul 5, 2025, 10:28 AM |