Rolando Haag
alvis_konopelski@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 99566388 | Influencer code not working | Closed | Normal | Rolando Haag | — |  Mr. Lonie Hudson | Phone | bopis | 6h | ●Responded | 9/11 | — | — | May 20, 2026 | May 26, 2026 |
| 29159317 | Restock alert for backorder | Solved | Normal | Rolando Haag | — |  Darryl Jacobi | Social | shippingfragrancedamaged | 1d 11h | ⊘Not fired | — | — | — | May 18, 2026 | - |
| 75689475 | Cancel order request | Solved | Normal | Rolando Haag | — |  Mr. Cade Senger | vipinfluencershipping | 4h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 59495193 | Insider tier issue | Solved | Normal | Rolando Haag | — |  Chaz Renner | — | 1h | ●Responded | 3/5 | — | — | Apr 21, 2026 | - | |
| 40265762 | App login problem | Solved | Normal | Rolando Haag | — |  Mr. Skyla Trantow | — | 6d 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 47374814 | Refund not received | Closed | High | Rolando Haag | — |  Lily Raynor | gift-cardreturns | 5h | ●Responded | 4/5 | — | — | Apr 11, 2026 | Apr 16, 2026 | |
| 79601434 | Shipping cost question | Solved | Low | Rolando Haag | — |  Tommy Kuvalis | bopiswholesalerefund | 5h | ●Responded | 3/5 | — | — | Apr 9, 2026 | - | |
| 73736310 | Refund not received | Solved | High | Rolando Haag | — |  Eula McKenzie | — | 7d 4h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | |
| 56113550 | App login problem | Closed | Normal | Rolando Haag | — | Lily Raynor | Chat | app | 3h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 23, 2026 |
| 81122215 | Restock alert for backorder | Closed | Urgent | Rolando Haag | — |  Vilma Gusikowski | refundfragrance | 11h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 23, 2026 | |
| 50212546 | Insider tier issue | Solved | Urgent | Rolando Haag | — |  Yazmin Jast | damagedwholesale | 2h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 57925386 | Wrong shade sent | Closed | Normal | Rolando Haag | — |  Miss Amber Hintz Sr. | — | 3h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 8, 2026 | |
| 02527719 | Where is my order? | Closed | Low | Rolando Haag | — |  Katrina Johns | Phone | vipbopisdamaged | 1h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 22, 2026 |
| 18883949 | Allergic reaction concern | Solved | Low | Rolando Haag | — |  Kaela Friesen | bopisapp | 1h | ⊘Not fired | — | — | — | Feb 11, 2026 | - | |
| 13370124 | Cancel order request | Solved | Normal | Rolando Haag | — |  Julie Hodkiewicz | shade-match | 20h | ●Responded | 5/5 | — | — | Feb 6, 2026 | - | |
| 85587999 | Cancel order request | Solved | Normal | Rolando Haag | — |  Kip Schroeder IV | Phone | — | 2d 23h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - |
| 16046002 | Shipping cost question | Closed | Normal | Rolando Haag | — |  Garth Dooley | Phone | damaged | 7h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Jan 30, 2026 |
| 24466117 | Address change after shipping | Solved | Normal | Rolando Haag | — |  Oscar O'Hara | shade-matchinfluencershipping | 2h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 37887472 | Lost package follow-up | Closed | Normal | Rolando Haag | — |  Jacklyn Dare | viployalty | 3h | ●Responded | 4/5 | — | — | Jan 27, 2026 | Jan 30, 2026 | |
| 64329285 | Allergic reaction concern | Closed | Normal | Rolando Haag | — |  Dr. Mandy McLaughlin | Phone | shipping | 21h | ●Responded | 10/11 | — | — | Jan 27, 2026 | Feb 2, 2026 |
| 55927268 | Restock alert for backorder | Open | Normal | Rolando Haag | — | Mr. Skyla Trantow | Phone | sampleswholesaleapp | - | —Skipped | — | — | — | Jan 20, 2026 | - |
| 69309977 | Cancel order request | Open | Normal | Rolando Haag | — | Miss Amber Hintz Sr. | Chat | influencerbopisvip | - | —Skipped | — | — | — | Jan 2, 2026 | - |
| 25662523 | Address change after shipping | Solved | Normal | Rolando Haag | — | Mr. Lonie Hudson | — | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 08486447 | Discount code not working | Solved | Normal | Rolando Haag | — | Oscar O'Hara | — | 14h | ●Responded | 4/5 | — | — | Dec 27, 2025 | - | |
| 40095602 | Allergic reaction concern | Solved | Urgent | Rolando Haag | — |  Steve O'Conner | — | 4h | ⊘Not fired | — | — | — | Dec 26, 2025 | - | |
| 36881831 | Restock alert for backorder | Closed | Normal | Rolando Haag | — | Mr. Skyla Trantow | Chat | bopis | 1d | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 30, 2025 |
| 31590500 | Where is my order? | Closed | Low | Rolando Haag | — |  Leonard Waters-Howell | bopis | 3h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 14, 2025 | |
| 90887729 | Cancel order request | Solved | High | Rolando Haag | — | Miss Amber Hintz Sr. | Chat | refundfragrance | 2h | ⊘Not fired | — | — | — | Dec 11, 2025 | - |
| 57394623 | Item authenticity concern | Solved | Normal | Rolando Haag | — | Dr. Mandy McLaughlin | — | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 79173944 | Foundation match help | Closed | Normal | Rolando Haag | — | Mr. Lonie Hudson | Chat | wholesaleshade-matchsamples | 21h | ○Sent, no reply | — | — | — | Nov 8, 2025 | Nov 16, 2025 |
| 90229046 | Klarna / Afterpay split issue | Solved | Normal | Rolando Haag | — | Lily Raynor | Chat | bopisinfluencergift-card | 11h | ●Responded | 2/5 | — | — | Oct 26, 2025 | - |
| 29501599 | Wholesale order question | Pending | Normal | Rolando Haag | — | Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 10276322 | BOPIS pickup not ready | Pending | Low | Rolando Haag | — |  Faith Hilll | refundwholesalefragrance | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 38601480 | Cancel subscription / Auto-replenish | Solved | Normal | Rolando Haag | — | Dr. Mandy McLaughlin | shippinggift-card | 2d 4h | ●Responded | 4/5 | — | — | Oct 14, 2025 | - | |
| 07920423 | Loyalty points not posting | Open | Normal | Rolando Haag | — | Eula McKenzie | Phone | gift-cardloyalty | - | —Skipped | — | — | — | Oct 11, 2025 | - |
| 81286740 | Cancel subscription / Auto-replenish | Closed | High | Rolando Haag | — | Miss Amber Hintz Sr. | samplesrefund | 4h | ●Responded | 3/5 | — | — | Oct 4, 2025 | Oct 5, 2025 | |
| 18678279 | App login problem | Open | High | Rolando Haag | — | Miss Amber Hintz Sr. | damagedloyalty | - | —Skipped | — | — | — | Oct 3, 2025 | - | |
| 61501200 | Order arrived damaged | Closed | Normal | Rolando Haag | — | Kip Schroeder IV | influencerdamaged | 9h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 4, 2025 | |
| 91313729 | Allergic reaction concern | Pending | High | Rolando Haag | — |  Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 41661384 | Cancel subscription / Auto-replenish | Closed | Normal | Rolando Haag | — | Tommy Kuvalis | — | 6h | ●Responded | 3/5 | — | — | Sep 9, 2025 | Sep 10, 2025 | |
| 46070820 | App login problem | Solved | Normal | Rolando Haag | — | Darryl Jacobi | — | 2h | ⊘Not fired | — | — | — | Sep 6, 2025 | - | |
| 88505718 | Birthday gift not received | Solved | High | Rolando Haag | — | Mr. Skyla Trantow | refund | 2h | ●Responded | 4/5 | — | — | Sep 4, 2025 | - | |
| 54681333 | Missing samples in order | Closed | Normal | Rolando Haag | — | Kip Schroeder IV | samples | 3h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 6, 2025 | |
| 16171227 | Return after 30-day window | Closed | High | Rolando Haag | — | Mr. Eliza Gerhold IV | gift-cardrefund | 6h | ⊘Not fired | — | — | — | Aug 28, 2025 | Aug 30, 2025 | |
| 16400203 | Missing items in shipment | Solved | High | Rolando Haag | — | Tommy Kuvalis | Chat | influencergift-card | 11h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 73708637 | Store experience feedback | Solved | Normal | Rolando Haag | — | Kaela Friesen | Chat | — | 3h | ●Responded | 7/11 | — | — | Jul 28, 2025 | - |
| 18262072 | Restock alert for backorder | Solved | Normal | Rolando Haag | — | Garth Dooley | — | 5h | ●Responded | 9/11 | — | — | Jul 24, 2025 | - | |
| 95895144 | Pro discount enrollment | Pending | Normal | Rolando Haag | — |  Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Jul 6, 2025 | - |
| 43155185 | Foundation match help | Solved | Normal | Rolando Haag | — | Garth Dooley | vip | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 25886677 | Gift card balance question | Closed | Normal | Rolando Haag | — |  Amely Pacocha | Phone | bopiswholesale | 1h | ●Responded | 3/5 | — | — | Jul 4, 2025 | Jul 5, 2025 |