Mr. Danny Stiedemann
darby10@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 06636101Address change after shipping | Apr 28, 2026, 11:24 PM | ||
| 4/5 | Better in-store / online inventory sync. | 32163073Loyalty points not posting | Apr 17, 2026, 4:23 AM | ||
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 51460540Price match request | Apr 3, 2026, 8:39 PM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 42318989Shipping cost question | Apr 2, 2026, 7:58 PM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 83687662Insider tier issue | Mar 12, 2026, 2:35 PM | ||
| 2/5 | The BOPIS pickup involved waiting, paperwork, and a manager. Way too much. | 25009680Pro discount enrollment | Mar 2, 2026, 12:48 PM | ||
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 59393624Shipping cost question | Jan 11, 2026, 9:40 AM | ||
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 69865135BOPIS order cancelled at store | Dec 11, 2025, 5:24 AM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 35239992Price match request | Aug 22, 2025, 3:06 PM | ||
| 2/5 | Took five emails and three chats to get my points credited. | 45271356Insider tier issue | Jul 4, 2025, 12:33 AM | ||
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 68491630Gift card balance question | Jun 30, 2025, 8:57 AM |