Mr. Danny Stiedemann
darby10@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 58222500 | Pro discount enrollment | Solved | Urgent | — | — | 4h | ⊘Not fired | — | — | — | May 1, 2026 | - | |||
| 06636101 | Address change after shipping | Solved | Normal | — | wholesale | 4h | ●Responded | 10/11 | — | — | Apr 27, 2026 | - | |||
| 32163073 | Loyalty points not posting | Solved | Normal | — | wholesalerefundvip | 1h | ●Responded | 4/5 | — | — | Apr 15, 2026 | - | |||
| 51460540 | Price match request | Closed | Normal | — | appbopis | 16h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 7, 2026 | |||
| 42318989 | Shipping cost question | Solved | Normal | — | appwholesalegift-card | 3h | ●Responded | 4/5 | — | — | Apr 1, 2026 | - | |||
| 21725068 | Return after 30-day window | Solved | Normal | — | returnsvip | 9h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | |||
| 45883338 | Cancel order request | Solved | Urgent | — | bopisreturnsvip | 1d 18h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - | |||
| 89678152 | Insider tier issue | Pending | Normal | — | Chat | vipfragrance | - | —Skipped | — | — | — | Mar 18, 2026 | - | ||
| 83687662 | Insider tier issue | Closed | Low | — | returnsloyalty | 7h | ●Responded | 10/11 | — | — | Mar 11, 2026 | Mar 13, 2026 | |||
| 37294887 | Shipping cost question | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Mar 8, 2026 | - | ||
| 73140145 | Question about product ingredients | Open | High | — | gift-cardvip | - | —Skipped | — | — | — | Feb 28, 2026 | - | |||
| 25009680 | Pro discount enrollment | Solved | Normal | — | Phone | appsampleswholesale | 5d 23h | ●Responded | 2/5 | — | — | Feb 22, 2026 | - | ||
| 69483532 | BOPIS pickup not ready | Solved | Normal | — | samples | 4h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |||
| 88815326 | Address change after shipping | Closed | High | — | refundfragranceshade-match | 9d 4h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 10, 2026 | |||
| 07414422 | App login problem | Solved | Normal | — | Phone | — | 1d | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | ||
| 12542481 | Store experience feedback | Solved | Low | — | Chat | — | 23h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | ||
| 59393624 | Shipping cost question | Closed | Normal | — | shade-matchdamagedbopis | 4h | ●Responded | 2/5 | — | — | Jan 10, 2026 | Jan 16, 2026 | |||
| 66618790 | Allergic reaction concern | Solved | Urgent | — | loyaltyshippingfragrance | 8d 19h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | |||
| 69865135 | BOPIS order cancelled at store | Solved | Low | — | Chat | — | 4d 23h | ●Responded | 4/11 | — | — | Dec 5, 2025 | - | ||
| 92274650 | Order arrived damaged | Solved | Normal | — | — | 20h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |||
| 97111149 | Pro discount enrollment | Solved | Normal | — | damagedsampleswholesale | 2d 12h | ⊘Not fired | — | — | — | Nov 18, 2025 | - | |||
| 12497343 | Shipping cost question | Pending | Normal | — | returns | - | —Skipped | — | — | — | Nov 12, 2025 | - | |||
| 19194896 | Item authenticity concern | Solved | High | — | — | 5h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |||
| 03328608 | Cancel subscription / Auto-replenish | Pending | Normal | — | vipshade-matchreturns | - | —Skipped | — | — | — | Nov 7, 2025 | - | |||
| 99179107 | Where is my order? | Solved | High | — | Chat | gift-cardsamplesbopis | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | ||
| 00236446 | Pro discount enrollment | Solved | High | — | Phone | — | 6h | ⊘Not fired | — | — | — | Oct 24, 2025 | - | ||
| 34839575 | Missing samples in order | Solved | Low | — | Chat | samplesreturns | 6h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | ||
| 25696575 | BOPIS order cancelled at store | Solved | Low | — | wholesalefragrancegift-card | 10h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |||
| 40950463 | Price match request | Solved | High | — | gift-cardrefundbopis | 6h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |||
| 46130337 | Missing items in shipment | Solved | Low | — | Chat | shippingapp | 15h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | ||
| 58613248 | Question about product ingredients | Pending | High | — | — | - | —Skipped | — | — | — | Oct 2, 2025 | - | |||
| 73479364 | Price match request | Pending | Normal | — | influencerfragranceloyalty | - | —Skipped | — | — | — | Sep 25, 2025 | - | |||
| 77826420 | Missing items in shipment | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |||
| 81481307 | Influencer code not working | Solved | Normal | — | wholesale | 20h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |||
| 79147188 | Missing samples in order | Solved | Low | — | damagedfragrance | 3h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |||
| 35239992 | Price match request | Solved | High | — | Phone | samplesshippingapp | 6h | ●Responded | 4/5 | — | — | Aug 21, 2025 | - | ||
| 87269530 | Where is my order? | Solved | Low | — | gift-cardvip | 6h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | |||
| 58558773 | Address change after shipping | Closed | Normal | — | shippingvip | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 12, 2025 | |||
| 84858025 | Klarna / Afterpay split issue | Closed | Normal | — | apployalty | 6h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 24, 2025 | |||
| 45271356 | Insider tier issue | Closed | High | — | Chat | — | 5h | ●Responded | 2/5 | — | — | Jul 2, 2025 | Jul 8, 2025 | ||
| 76029237 | Shipping cost question | Solved | Urgent | — | fragranceapp | 19h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |||
| 68491630 | Gift card balance question | Solved | Low | — | Chat | gift-cardapp | 20h | ●Responded | 3/5 | — | — | Jun 27, 2025 | - | ||
| 21499521 | Return after 30-day window | Closed | Normal | — | Chat | refundvip | 5d 22h | ○Sent, no reply | — | — | — | May 24, 2025 | Jun 3, 2025 |