Omari Wolf
tanya83@gmail.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 93171013Gift card balance question | Omari Wolf |  Oscar O'Hara | May 12, 2026, 11:08 AM |
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 89800808Insider tier issue | Omari Wolf |  Tommy Kuvalis | Mar 18, 2026, 12:46 AM |
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 78284404Store experience feedback | Omari Wolf |  Kaela Friesen | Mar 17, 2026, 9:05 PM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 76093995Price match request | Omari Wolf | Tommy Kuvalis | Mar 15, 2026, 8:33 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 20280717Wholesale order question | Omari Wolf |  Eula McKenzie | Mar 11, 2026, 8:51 AM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 19148476Foundation match help | Omari Wolf |  Julie Hodkiewicz | Feb 27, 2026, 1:22 AM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 78990070Discount code not working | Omari Wolf |  Yazmin Jast | Feb 15, 2026, 2:06 AM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 92675133Wholesale order question | Omari Wolf |  Faith Hilll | Feb 10, 2026, 4:40 PM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 74999255Allergic reaction concern | Omari Wolf |  Kip Schroeder IV | Feb 1, 2026, 5:02 PM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 80966603Wrong shade sent | Omari Wolf |  Amely Pacocha | Dec 26, 2025, 10:36 PM |
| 1/11 | The Insider perks feel watered down compared to two years ago. | 60627894App login problem | Omari Wolf |  Mr. Skyla Trantow | Oct 21, 2025, 8:27 AM |
| 10/11 | Already referred three friends. They all love it too. | 49574750Store experience feedback | Omari Wolf |  Chaz Renner | Oct 13, 2025, 5:56 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 75653237Cancel subscription / Auto-replenish | Omari Wolf | Faith Hilll | Sep 9, 2025, 8:20 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 20803030Order arrived damaged | Omari Wolf | Tommy Kuvalis | Sep 6, 2025, 2:50 AM |
| 1/5 | Nightmare. The return process is broken at every step. | 41690551BOPIS order cancelled at store | Omari Wolf |  Miss Amber Hintz Sr. | Aug 30, 2025, 10:37 AM |
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 81017429Missing items in shipment | Omari Wolf |  Garth Dooley | Jun 23, 2025, 3:21 PM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 36519655Loyalty points not posting | Omari Wolf | Julie Hodkiewicz | Jun 12, 2025, 2:01 AM |