Marie Kshlerin
kiel.bahringer-gutmann35@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 93008520Missing samples in order | Marie Kshlerin |  Mr. Cade Senger | Dec 7, 2025, 6:41 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 38918371Lost package follow-up | Marie Kshlerin |  Ignatius Cummerata | Nov 21, 2025, 12:51 PM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 60433254Refund not received | Marie Kshlerin |  Yazmin Jast | Nov 2, 2025, 7:03 PM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 30509751Cancel subscription / Auto-replenish | Marie Kshlerin |  Amely Pacocha | Nov 2, 2025, 2:22 PM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 73466094BOPIS pickup not ready | Marie Kshlerin |  Eula McKenzie | Oct 31, 2025, 1:25 AM |
| 5/5 | Resolved my missing-points issue with one message. So easy. | 77564794Refund not received | Marie Kshlerin |  Tommy Kuvalis | Oct 19, 2025, 1:51 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 59425835Missing items in shipment | Marie Kshlerin |  Katrina Johns | Sep 18, 2025, 9:35 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 96138881Where is my order? | Marie Kshlerin | Amely Pacocha | Aug 10, 2025, 8:39 PM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 63722514App crashes at checkout | Marie Kshlerin |  Kaela Friesen | Jul 5, 2025, 1:06 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 04786477BOPIS order cancelled at store | Marie Kshlerin |  Vilma Gusikowski | Jul 2, 2025, 4:47 PM |
| 4/5 | Let me filter by skin type more aggressively. | 00817348Pro discount enrollment | Marie Kshlerin |  Oscar O'Hara | Jun 29, 2025, 4:14 PM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 66199505Item authenticity concern | Marie Kshlerin |  Chaz Renner | Jun 1, 2025, 3:04 PM |