Marie Kshlerin
kiel.bahringer-gutmann35@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 61666093 | Order arrived damaged | Open | Normal | Marie Kshlerin | — |  Vilma Gusikowski | fragrancereturns | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 91110352 | Loyalty points not posting | Pending | Normal | Marie Kshlerin | — |  Mr. Skyla Trantow | Phone | fragrancedamagedbopis | - | —Skipped | — | — | — | May 21, 2026 | - |
| 31741704 | BOPIS pickup not ready | Solved | Normal | Marie Kshlerin | — |  Faith Hilll | — | 2h | ○Sent, no reply | — | — | — | May 13, 2026 | - | |
| 86662487 | BOPIS pickup not ready | Pending | High | Marie Kshlerin | — |  Jacklyn Dare | loyaltyrefundfragrance | - | —Skipped | — | — | — | Apr 14, 2026 | - | |
| 86374939 | App crashes at checkout | Closed | Normal | Marie Kshlerin | — |  Miss Amber Hintz Sr. | Chat | bopisinfluencer | 1h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 11, 2026 |
| 73463848 | BOPIS order cancelled at store | Solved | Urgent | Marie Kshlerin | — |  Katrina Johns | — | 1d 20h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | |
| 29443367 | Influencer code not working | Solved | Low | Marie Kshlerin | — |  Tommy Kuvalis | — | 8d 7h | ⊘Not fired | — | — | — | Mar 25, 2026 | - | |
| 87229340 | Shipping cost question | Solved | High | Marie Kshlerin | — |  Steve O'Conner | gift-card | 2h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 92141205 | Cancel order request | Closed | Normal | Marie Kshlerin | — |  Lily Raynor | Phone | shade-matchinfluencerreturns | 1h | ○Sent, no reply | — | — | — | Mar 7, 2026 | Mar 10, 2026 |
| 41523455 | Refund not received | Closed | Urgent | Marie Kshlerin | — |  Garth Dooley | Phone | bopisvip | 5h | ○Sent, no reply | — | — | — | Feb 22, 2026 | Mar 1, 2026 |
| 87175255 | Insider tier issue | Pending | High | Marie Kshlerin | — |  Kip Schroeder IV | — | - | —Skipped | — | — | — | Feb 17, 2026 | - | |
| 96962143 | Discount code not working | Pending | Normal | Marie Kshlerin | — |  Mr. Lonie Hudson | Chat | wholesale | - | —Skipped | — | — | — | Feb 5, 2026 | - |
| 99665728 | Loyalty points not posting | Solved | Low | Marie Kshlerin | — | Jacklyn Dare | Chat | shade-matchrefundapp | 1d 13h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - |
| 75482139 | Cancel subscription / Auto-replenish | Closed | High | Marie Kshlerin | — |  Kaela Friesen | gift-cardreturnsloyalty | 10h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 27, 2026 | |
| 47975834 | Question about product ingredients | Solved | Normal | Marie Kshlerin | — |  Ignatius Cummerata | Chat | loyalty | 9h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 38120553 | Shipping cost question | Solved | Normal | Marie Kshlerin | — |  Chaz Renner | Social | refundapp | 10h | ⊘Not fired | — | — | — | Dec 12, 2025 | - |
| 93008520 | Missing samples in order | Solved | Low | Marie Kshlerin | — |  Mr. Cade Senger | loyalty | 2d 10h | ●Responded | 3/5 | — | — | Dec 4, 2025 | - | |
| 94486748 | Missing samples in order | Solved | Normal | Marie Kshlerin | — | Mr. Cade Senger | Chat | shade-matchappreturns | 4h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - |
| 38918371 | Lost package follow-up | Solved | Normal | Marie Kshlerin | — | Ignatius Cummerata | shade-matchapp | 2h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - | |
| 04636729 | Birthday gift not received | Solved | Normal | Marie Kshlerin | — | Lily Raynor | — | 6h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 93174429 | Lost package follow-up | Open | Low | Marie Kshlerin | — |  Darryl Jacobi | returns | - | —Skipped | — | — | — | Nov 6, 2025 | - | |
| 60433254 | Refund not received | Solved | Normal | Marie Kshlerin | — |  Yazmin Jast | Chat | — | 13h | ●Responded | 4/5 | — | — | Nov 1, 2025 | - |
| 30509751 | Cancel subscription / Auto-replenish | Solved | Normal | Marie Kshlerin | — |  Amely Pacocha | damagedloyaltygift-card | 2h | ●Responded | 3/5 | — | — | Oct 31, 2025 | - | |
| 89832861 | Cancel subscription / Auto-replenish | Open | High | Marie Kshlerin | — |  Oscar O'Hara | — | - | —Skipped | — | — | — | Oct 31, 2025 | - | |
| 73466094 | BOPIS pickup not ready | Closed | Low | Marie Kshlerin | — |  Eula McKenzie | loyaltybopisapp | 12h | ●Responded | 4/5 | — | — | Oct 28, 2025 | Nov 5, 2025 | |
| 77564794 | Refund not received | Solved | Normal | Marie Kshlerin | — | Tommy Kuvalis | damagedfragrance | 11h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | |
| 63975343 | Insider tier issue | Closed | Urgent | Marie Kshlerin | — | Ignatius Cummerata | damagedshade-match | 18h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 20, 2025 | |
| 66799475 | App login problem | Solved | Normal | Marie Kshlerin | — | Katrina Johns | Chat | refund | 9h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 57301858 | Birthday gift not received | Closed | Low | Marie Kshlerin | — | Darryl Jacobi | — | 13h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 13, 2025 | |
| 97948337 | Refund not received | Closed | Normal | Marie Kshlerin | — | Kip Schroeder IV | vipinfluencer | 4h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 12, 2025 | |
| 00953006 | Item authenticity concern | Solved | Normal | Marie Kshlerin | — | Mr. Cade Senger | loyaltywholesale | 22h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 59425835 | Missing items in shipment | Solved | Normal | Marie Kshlerin | — | Katrina Johns | shade-matchloyaltydamaged | 6h | ●Responded | 5/5 | — | — | Sep 17, 2025 | - | |
| 14223197 | Influencer code not working | Solved | High | Marie Kshlerin | — | Yazmin Jast | Chat | — | 21h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 34682647 | Cancel subscription / Auto-replenish | Solved | Normal | Marie Kshlerin | — | Eula McKenzie | refund | 5h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 49518265 | Refund not received | Solved | High | Marie Kshlerin | — | Kaela Friesen | shade-matchappfragrance | 1d 11h | ○Sent, no reply | — | — | — | Sep 5, 2025 | - | |
| 89215001 | Influencer code not working | Solved | Low | Marie Kshlerin | — | Steve O'Conner | Chat | vipbopis | 5h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 54984503 | Insider tier issue | Solved | Normal | Marie Kshlerin | — | Jacklyn Dare | Chat | damaged | 7h | ⊘Not fired | — | — | — | Aug 25, 2025 | - |
| 96138881 | Where is my order? | Solved | Low | Marie Kshlerin | — | Amely Pacocha | influencer | 11h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |
| 51864413 | Missing samples in order | Solved | Normal | Marie Kshlerin | — | Vilma Gusikowski | Chat | — | 2h | ⊘Not fired | — | — | — | Jul 25, 2025 | - |
| 23622300 | Cancel order request | Solved | High | Marie Kshlerin | — | Faith Hilll | Social | shade-matchfragrancegift-card | 1h | ⊘Not fired | — | — | — | Jul 19, 2025 | - |
| 60048307 | Order arrived damaged | Solved | High | Marie Kshlerin | — | Mr. Cade Senger | samplesappfragrance | 5h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 01246664 | Missing items in shipment | Closed | Normal | Marie Kshlerin | — | Faith Hilll | — | 3h | ⊘Not fired | — | — | — | Jul 15, 2025 | Jul 18, 2025 | |
| 63722514 | App crashes at checkout | Solved | Low | Marie Kshlerin | — | Kaela Friesen | Chat | wholesalevipshipping | 2d 10h | ●Responded | 3/5 | — | — | Jul 2, 2025 | - |
| 04786477 | BOPIS order cancelled at store | Solved | Normal | Marie Kshlerin | — | Vilma Gusikowski | Chat | influencerfragrancesamples | 2h | ●Responded | 5/5 | — | — | Jul 1, 2025 | - |
| 00817348 | Pro discount enrollment | Closed | Low | Marie Kshlerin | — | Oscar O'Hara | Chat | fragrancevipreturns | 12h | ●Responded | 4/5 | — | — | Jun 28, 2025 | Jul 2, 2025 |
| 88484696 | App login problem | Solved | Normal | Marie Kshlerin | — | Steve O'Conner | Chat | returns | 1h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 88947516 | Insider tier issue | Pending | Normal | Marie Kshlerin | — | Mr. Skyla Trantow | Chat | — | - | —Skipped | — | — | — | Jun 10, 2025 | - |
| 09156954 | Lost package follow-up | Closed | Urgent | Marie Kshlerin | — | Kaela Friesen | shade-matchdamagedrefund | 1d 8h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 3, 2025 | |
| 66199505 | Item authenticity concern | Solved | Normal | Marie Kshlerin | — | Chaz Renner | wholesalefragranceshipping | 16h | ●Responded | 3/5 | — | — | May 30, 2025 | - | |
| 52969918 | Klarna / Afterpay split issue | Solved | Low | Marie Kshlerin | — | Vilma Gusikowski | — | 1d 20h | ○Sent, no reply | — | — | — | May 22, 2025 | - |