Janice Hessel
adolph28@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 29167648Question about product ingredients | Janice Hessel |  Jacklyn Dare | May 23, 2026, 7:12 AM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 79053789Lost package follow-up | Janice Hessel |  Miss Amber Hintz Sr. | May 9, 2026, 12:29 PM |
| 7/11 | Decent enough. The app has bugs sometimes. | 78270556Influencer code not working | Janice Hessel |  Faith Hilll | Mar 21, 2026, 1:50 PM |
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 78533483BOPIS order cancelled at store | Janice Hessel |  Lily Raynor | Dec 13, 2025, 4:32 PM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 02935854Klarna / Afterpay split issue | Janice Hessel |  Mr. Lonie Hudson | Dec 6, 2025, 8:17 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 22531516Shipping cost question | Janice Hessel |  Eula McKenzie | Nov 25, 2025, 12:32 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 06783572Lost package follow-up | Janice Hessel |  Vilma Gusikowski | Nov 15, 2025, 2:16 PM |
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 13340511App login problem | Janice Hessel |  Chaz Renner | Aug 4, 2025, 6:04 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 82022222Loyalty points not posting | Janice Hessel |  Katrina Johns | Jul 11, 2025, 11:48 PM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 80883068App login problem | Janice Hessel |  Mr. Eliza Gerhold IV | Jun 28, 2025, 4:28 AM |