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CustomersDr. Jazmyn Wiegand-Wyman

Dr. Jazmyn Wiegand-Wyman

amina_lesch-hodkiewicz52@hotmail.com
Tickets36Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
2/5The BOPIS pickup was a disaster. Hour-long wait at the store.29062556Address change after shippingDr. Jazmyn Wiegand-WymanLily RaynorMay 9, 2026, 10:02 PM
10/11Their personalization is unreal. Like having a personal Beauty Advisor.15350406Address change after shippingDr. Jazmyn Wiegand-WymanMr. Eliza Gerhold IVMay 2, 2026, 4:16 PM
2/5Tried to charge me a restocking fee on a product they sent in the wrong color.12221121Foundation match helpDr. Jazmyn Wiegand-WymanLily RaynorMar 6, 2026, 4:57 PM
1/5Spent over an hour on chat and got nowhere.92737080Refund not receivedDr. Jazmyn Wiegand-WymanDarryl JacobiMar 2, 2026, 3:29 AM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.27557949Address change after shippingDr. Jazmyn Wiegand-WymanFaith HilllFeb 15, 2026, 10:58 AM
4/5Make the chat agents actually empowered to make refund decisions.19676262Influencer code not workingDr. Jazmyn Wiegand-WymanVilma GusikowskiJan 19, 2026, 6:37 AM
4/5Let me filter by skin type more aggressively.75344739Question about product ingredientsDr. Jazmyn Wiegand-WymanGarth DooleyDec 23, 2025, 8:03 AM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.41806338Missing items in shipmentDr. Jazmyn Wiegand-WymanMr. Lonie HudsonDec 12, 2025, 2:07 PM
4/5Smooth signup. The intro samples took a week to arrive but they were great.21116268Klarna / Afterpay split issueDr. Jazmyn Wiegand-WymanGarth DooleyOct 17, 2025, 9:31 AM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.68340044App login problemDr. Jazmyn Wiegand-WymanOscar O'HaraOct 14, 2025, 9:55 AM
3/5Agent was polite but couldn't actually fix the loyalty points issue.54614491Lost package follow-upDr. Jazmyn Wiegand-WymanLily RaynorJul 27, 2025, 10:04 PM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.07607237Refund not receivedDr. Jazmyn Wiegand-WymanLeonard Waters-HowellJun 12, 2025, 5:26 PM
5/5Replied within minutes on a Sunday. Honestly didn't expect that.38509152Wrong shade sentDr. Jazmyn Wiegand-WymanKatrina JohnsMay 29, 2025, 10:52 PM
5/5Resolved my missing-points issue with one message. So easy.26173857Where is my order?Dr. Jazmyn Wiegand-WymanDr. Mandy McLaughlinMay 24, 2025, 6:02 PM
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Properties

Customer
Name
Dr. Jazmyn Wiegand-Wyman
Email
amina_lesch-hodkiewicz52@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
11,297
Lifetime spend
195
Last purchase
May 23, 2026
Skin tone
medium
Foundation shade
46N
Skin concerns
redness, sensitivity
Allergies / restrictions
nickel-allergy, latex-allergy
Favorite brands
Sol de Janeiro, Charlotte Tilbury
YTD spend
1,998
App installed
—
App last opened
Apr 27, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
120
Total orders
10
Preferred category
fragrance
Tickets
Tickets
36
Last seen
May 7, 2026
Responses
Avg rating
4.14