Dr. Jazmyn Wiegand-Wyman
amina_lesch-hodkiewicz52@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 29062556Address change after shipping | May 9, 2026, 10:02 PM | ||
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 15350406Address change after shipping | May 2, 2026, 4:16 PM | ||
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 12221121Foundation match help | Mar 6, 2026, 4:57 PM | ||
| 1/5 | Spent over an hour on chat and got nowhere. | 92737080Refund not received | Mar 2, 2026, 3:29 AM | ||
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 27557949Address change after shipping | Feb 15, 2026, 10:58 AM | ||
| 4/5 | Make the chat agents actually empowered to make refund decisions. | 19676262Influencer code not working | Jan 19, 2026, 6:37 AM | ||
| 4/5 | Let me filter by skin type more aggressively. | 75344739Question about product ingredients | Dec 23, 2025, 8:03 AM | ||
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 41806338Missing items in shipment | Dec 12, 2025, 2:07 PM | ||
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 21116268Klarna / Afterpay split issue | Oct 17, 2025, 9:31 AM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 68340044App login problem | Oct 14, 2025, 9:55 AM | ||
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 54614491Lost package follow-up | Jul 27, 2025, 10:04 PM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 07607237Refund not received | Jun 12, 2025, 5:26 PM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 38509152Wrong shade sent | May 29, 2025, 10:52 PM | ||
| 5/5 | Resolved my missing-points issue with one message. So easy. | 26173857Where is my order? | May 24, 2025, 6:02 PM |