Dr. Jazmyn Wiegand-Wyman
amina_lesch-hodkiewicz52@hotmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29062556 | Address change after shipping | Closed | High | — | returnsrefundbopis | 1d 17h | ●Responded | 2/5 | — | — | May 7, 2026 | May 13, 2026 | |||
| 15350406 | Address change after shipping | Closed | Normal | — | Chat | vipappshipping | 4h | ●Responded | 10/11 | — | — | Apr 30, 2026 | May 1, 2026 | ||
| 80754468 | Store experience feedback | Solved | Normal | — | Social | vipshade-match | 4h | ⊘Not fired | — | — | — | Apr 28, 2026 | - | ||
| 73760478 | Lost package follow-up | Closed | Normal | — | — | 3h | ⊘Not fired | — | — | — | Apr 18, 2026 | Apr 24, 2026 | |||
| 33929899 | App crashes at checkout | Solved | Normal | — | vipfragranceapp | 22h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |||
| 52076153 | BOPIS pickup not ready | Solved | Normal | — | vipgift-cardreturns | 1d 17h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |||
| 12221121 | Foundation match help | Solved | Low | — | appfragrance | 5h | ●Responded | 2/5 | — | — | Mar 4, 2026 | - | |||
| 40860323 | Refund not received | Solved | Low | — | wholesaleinfluencer | 1d 22h | ⊘Not fired | — | — | — | Feb 27, 2026 | - | |||
| 92737080 | Refund not received | Closed | Normal | — | — | 4d 2h | ●Responded | 1/5 | — | — | Feb 24, 2026 | Mar 6, 2026 | |||
| 27557949 | Address change after shipping | Solved | Low | — | shade-matchgift-card | 22h | ●Responded | 5/5 | — | — | Feb 13, 2026 | - | |||
| 90792094 | Cancel order request | Closed | Normal | — | appbopis | 1h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 13, 2026 | |||
| 19676262 | Influencer code not working | Closed | Low | — | influencerfragrance | 2d 13h | ●Responded | 4/5 | — | — | Jan 16, 2026 | Jan 23, 2026 | |||
| 57591800 | Discount code not working | Solved | Normal | — | returnsbopis | 2h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |||
| 70627269 | Where is my order? | Closed | Low | — | refunddamagedsamples | 3h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 13, 2026 | |||
| 61616960 | Price match request | Solved | High | — | viployaltybopis | 1h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |||
| 75344739 | Question about product ingredients | Closed | Normal | — | — | 16h | ●Responded | 4/5 | — | — | Dec 22, 2025 | Dec 30, 2025 | |||
| 98463086 | Allergic reaction concern | Solved | Normal | — | damagedapp | 22h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |||
| 41806338 | Missing items in shipment | Solved | Normal | — | returnsvipdamaged | 20h | ●Responded | 5/5 | — | — | Dec 10, 2025 | - | |||
| 44237580 | Store experience feedback | Pending | Normal | — | — | - | —Skipped | — | — | — | Nov 24, 2025 | - | |||
| 60104464 | Insider tier issue | Pending | Urgent | — | returnswholesale | - | —Skipped | — | — | — | Nov 13, 2025 | - | |||
| 21116268 | Klarna / Afterpay split issue | Solved | Normal | — | Phone | — | 3h | ●Responded | 4/5 | — | — | Oct 16, 2025 | - | ||
| 68340044 | App login problem | Solved | Normal | — | Chat | shipping | 3h | ●Responded | 4/5 | — | — | Oct 13, 2025 | - | ||
| 75878737 | BOPIS order cancelled at store | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 6, 2025 | ||
| 57038035 | Item authenticity concern | Solved | Low | — | wholesale | 7d 19h | ⊘Not fired | — | — | — | Sep 29, 2025 | - | |||
| 85969598 | Wholesale order question | Open | Normal | — | Chat | wholesalevipbopis | - | —Skipped | — | — | — | Sep 26, 2025 | - | ||
| 92571664 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | wholesaleshade-matchapp | 16h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | ||
| 89228478 | Klarna / Afterpay split issue | Solved | Normal | — | Social | — | 1d | ⊘Not fired | — | — | — | Sep 13, 2025 | - | ||
| 93490085 | App crashes at checkout | Closed | High | — | Social | shippingrefund | 12h | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 7, 2025 | ||
| 48354563 | Missing items in shipment | Solved | Urgent | — | Phone | shipping | 11h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | ||
| 29087348 | Wholesale order question | Solved | Normal | — | Phone | — | 11h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | ||
| 29292132 | App login problem | Solved | Normal | — | — | 6d 3h | ⊘Not fired | — | — | — | Aug 7, 2025 | - | |||
| 54614491 | Lost package follow-up | Closed | Low | — | shade-match | 2d 4h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 30, 2025 | |||
| 76986739 | Where is my order? | Solved | Normal | — | loyalty | 9h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |||
| 07607237 | Refund not received | Solved | Urgent | — | Chat | — | 18h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - | ||
| 38509152 | Wrong shade sent | Solved | High | — | gift-cardwholesaleshipping | 2h | ●Responded | 5/5 | — | — | May 28, 2025 | - | |||
| 26173857 | Where is my order? | Solved | High | — | — | 15h | ●Responded | 5/5 | — | — | May 23, 2025 | - |