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CustomersMiss Jayden Ferry II

Miss Jayden Ferry II

kayden_oconnell34@hotmail.com
Tickets39Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
4/5I want a true virtual Beauty Advisor consultation built in.69789622Missing samples in orderMiss Jayden Ferry IIKaela FriesenMay 2, 2026, 4:39 AM
4/11Won't recommend until the basics are fixed.64443689Where is my order?Miss Jayden Ferry IIOscar O'HaraApr 28, 2026, 10:02 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.08093815Gift card balance questionMiss Jayden Ferry IIYazmin JastMar 29, 2026, 1:30 PM
9/11The Elite tier perks are worth every dollar of lifetime spend.79098676Refund not receivedMiss Jayden Ferry IISteve O'ConnerMar 29, 2026, 2:14 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.62991867Insider tier issueMiss Jayden Ferry IIDr. Mandy McLaughlinJan 7, 2026, 9:54 AM
4/5Good chat support. Returned product still hadn't been processed when I followed up.80979339Loyalty points not postingMiss Jayden Ferry IIMr. Lonie HudsonOct 14, 2025, 9:21 PM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.12992995Shipping cost questionMiss Jayden Ferry IIMr. Cade SengerAug 12, 2025, 5:45 PM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.38999247Store experience feedbackMiss Jayden Ferry IIMr. Eliza Gerhold IVAug 3, 2025, 2:44 AM
4/5Easy enough. The shade swap took one extra back-and-forth to confirm.60655925Item authenticity concernMiss Jayden Ferry IIMr. Lonie HudsonAug 1, 2025, 7:47 PM
5/5Their chatbot actually solved my problem before a human was needed.21586895Influencer code not workingMiss Jayden Ferry IIKaela FriesenJul 30, 2025, 4:43 AM
3/5It worked. Nothing special, nothing bad.91231845Klarna / Afterpay split issueMiss Jayden Ferry IIKatrina JohnsJul 28, 2025, 12:07 PM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.09878222Price match requestMiss Jayden Ferry IIOscar O'HaraJun 20, 2025, 11:33 AM
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Properties

Customer
Name
Miss Jayden Ferry II
Email
kayden_oconnell34@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
2,887
Lifetime spend
234
Last purchase
May 21, 2026
Skin tone
medium
Foundation shade
10P
Skin concerns
dryness, uneven-texture, redness
Allergies / restrictions
fragrance-free
Favorite brands
Estée Lauder, Le Labo, Rare Beauty
YTD spend
3,873
App installed
—
App last opened
May 5, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
320
Total orders
30
Preferred category
skincare
Tickets
Tickets
39
Last seen
May 3, 2026
Responses
Avg rating
5.08