Miss Jayden Ferry II
kayden_oconnell34@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | I want a true virtual Beauty Advisor consultation built in. | 69789622Missing samples in order | May 2, 2026, 4:39 AM | ||
| 4/11 | Won't recommend until the basics are fixed. | 64443689Where is my order? | Apr 28, 2026, 10:02 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 08093815Gift card balance question | Mar 29, 2026, 1:30 PM | ||
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 79098676Refund not received | Mar 29, 2026, 2:14 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 62991867Insider tier issue | Jan 7, 2026, 9:54 AM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 80979339Loyalty points not posting | Oct 14, 2025, 9:21 PM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 12992995Shipping cost question | Aug 12, 2025, 5:45 PM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 38999247Store experience feedback | Aug 3, 2025, 2:44 AM | ||
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 60655925Item authenticity concern | Aug 1, 2025, 7:47 PM | ||
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 21586895Influencer code not working | Jul 30, 2025, 4:43 AM | ||
| 3/5 | It worked. Nothing special, nothing bad. | 91231845Klarna / Afterpay split issue | Jul 28, 2025, 12:07 PM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 09878222Price match request | Jun 20, 2025, 11:33 AM |