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CustomersMiss Jayden Ferry II

Miss Jayden Ferry II

kayden_oconnell34@hotmail.com
Tickets39Responses12
Showing 1 - 39 of 39
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
38362662BOPIS pickup not readyClosedNormalMiss Jayden Ferry II—Yazmin JastEmail
wholesaleappdamaged
6h○Sent, no reply———May 3, 2026May 5, 2026
69789622Missing samples in orderSolvedLowMiss Jayden Ferry II—Kaela FriesenChat
viprefundloyalty
11h●Responded4/5——May 1, 2026-
17987443Cancel subscription / Auto-replenishSolvedHighMiss Jayden Ferry II—Faith HilllEmail
influencer
2d 3h○Sent, no reply———May 1, 2026-
64443689Where is my order?SolvedLowMiss Jayden Ferry II—Oscar O'HaraEmail—2h●Responded4/11——Apr 27, 2026-
44271387Missing items in shipmentSolvedNormalMiss Jayden Ferry II—Eula McKenziePhone
gift-carddamaged
2h○Sent, no reply———Apr 24, 2026-
91200822Discount code not workingPendingNormalMiss Jayden Ferry II—Mr. Lonie HudsonEmail
shippingvip
-—Skipped———Apr 23, 2026-
79098676Refund not receivedSolvedNormalMiss Jayden Ferry II—Steve O'ConnerEmail
returnsrefunddamaged
1h●Responded9/11——Mar 27, 2026-
08093815Gift card balance questionClosedLowMiss Jayden Ferry II—Yazmin JastEmail
influencer
1d 16h●Responded4/5——Mar 26, 2026Mar 29, 2026
50760692Question about product ingredientsSolvedNormalMiss Jayden Ferry II—Chaz RennerChat
influencerreturns
9h○Sent, no reply———Mar 20, 2026-
23591507Birthday gift not receivedPendingHighMiss Jayden Ferry II—Julie HodkiewiczChat—-—Skipped———Mar 13, 2026-
89206617Shipping cost questionSolvedNormalMiss Jayden Ferry II—Garth DooleyEmail—13h○Sent, no reply———Feb 20, 2026-
11818935Item authenticity concernClosedNormalMiss Jayden Ferry II—Leonard Waters-HowellEmail—3h○Sent, no reply———Feb 2, 2026Feb 5, 2026
98718251Where is my order?SolvedNormalMiss Jayden Ferry II—Kip Schroeder IVChat
samplesinfluencer
19h○Sent, no reply———Jan 14, 2026-
62991867Insider tier issueSolvedLowMiss Jayden Ferry II—Dr. Mandy McLaughlinPhone
fragrancevip
6h●Responded4/5——Jan 6, 2026-
68718480BOPIS pickup not readyClosedNormalMiss Jayden Ferry II—Yazmin JastEmail
refundsamples
5h○Sent, no reply———Dec 25, 2025Dec 30, 2025
85961353Insider tier issueClosedNormalMiss Jayden Ferry II—Kip Schroeder IVEmail
samples
3h○Sent, no reply———Dec 12, 2025Dec 13, 2025
01905692Order arrived damagedSolvedLowMiss Jayden Ferry II—Mr. Lonie HudsonChat
loyaltybopis
11h○Sent, no reply———Nov 5, 2025-
88167336Pro discount enrollmentPendingNormalMiss Jayden Ferry II—Miss Amber Hintz Sr.Chat
shade-matchfragranceloyalty
-—Skipped———Nov 1, 2025-
76590091BOPIS pickup not readySolvedNormalMiss Jayden Ferry II—Ignatius CummerataEmail
returns
1h⊘Not fired———Oct 15, 2025-
80979339Loyalty points not postingSolvedNormalMiss Jayden Ferry II—Mr. Lonie HudsonEmail
influencer
2d 11h●Responded4/5——Oct 10, 2025-
04665009Pro discount enrollmentSolvedHighMiss Jayden Ferry II—Miss Amber Hintz Sr.Chat
refundsamples
12h○Sent, no reply———Oct 10, 2025-
67941425Insider tier issueSolvedNormalMiss Jayden Ferry II—Amely PacochaChat
vip
1h○Sent, no reply———Sep 6, 2025-
29836528Order arrived damagedSolvedUrgentMiss Jayden Ferry II—Lily RaynorEmail
wholesale
4h⊘Not fired———Aug 21, 2025-
42137380Missing samples in orderPendingNormalMiss Jayden Ferry II—Kip Schroeder IVEmail
vipshipping
-—Skipped———Aug 21, 2025-
14071031Wholesale order questionClosedLowMiss Jayden Ferry II—Darryl JacobiChat
influencer
17h○Sent, no reply———Aug 15, 2025Aug 22, 2025
12992995Shipping cost questionClosedLowMiss Jayden Ferry II—Mr. Cade SengerChat
samplesshippingreturns
3h●Responded10/11——Aug 11, 2025Aug 18, 2025
26792278App login problemClosedUrgentMiss Jayden Ferry II—Mr. Lonie HudsonEmail
samples
18h○Sent, no reply———Aug 8, 2025Aug 14, 2025
38999247Store experience feedbackSolvedUrgentMiss Jayden Ferry II—Mr. Eliza Gerhold IVChat
vipwholesale
1h●Responded5/5——Aug 2, 2025-
60655925Item authenticity concernSolvedLowMiss Jayden Ferry II—Mr. Lonie HudsonChat—3h●Responded4/5——Jul 31, 2025-
21586895Influencer code not workingSolvedNormalMiss Jayden Ferry II—Kaela FriesenChat
gift-card
4h●Responded5/5——Jul 29, 2025-
55439778Price match requestSolvedNormalMiss Jayden Ferry II—Oscar O'HaraChat
fragrancedamaged
2d 19h○Sent, no reply———Jul 24, 2025-
36799299Discount code not workingClosedNormalMiss Jayden Ferry II—Steve O'ConnerChat
shade-matchvipreturns
4h○Sent, no reply———Jul 23, 2025Jul 24, 2025
91231845Klarna / Afterpay split issueSolvedNormalMiss Jayden Ferry II—Katrina JohnsEmail
bopis
6d 6h●Responded3/5——Jul 21, 2025-
22632796Return after 30-day windowSolvedLowMiss Jayden Ferry II—Garth DooleyEmail
damaged
5h○Sent, no reply———Jul 19, 2025-
26660695Address change after shippingSolvedNormalMiss Jayden Ferry II—Vilma GusikowskiChat
samples
3h⊘Not fired———Jul 15, 2025-
71924405BOPIS order cancelled at storePendingNormalMiss Jayden Ferry II—Mr. Eliza Gerhold IVChat
influencervipreturns
-—Skipped———Jul 4, 2025-
25206276Klarna / Afterpay split issuePendingNormalMiss Jayden Ferry II—Ignatius CummerataPhone—-—Skipped———Jun 28, 2025-
09878222Price match requestSolvedLowMiss Jayden Ferry II—Oscar O'HaraEmail
refund
6h●Responded5/5——Jun 19, 2025-
58407403Question about product ingredientsSolvedNormalMiss Jayden Ferry II—Garth DooleyPhone
shade-match
1d 14h○Sent, no reply———Jun 11, 2025-
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Properties

Customer
Name
Miss Jayden Ferry II
Email
kayden_oconnell34@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
2,887
Lifetime spend
234
Last purchase
May 21, 2026
Skin tone
medium
Foundation shade
10P
Skin concerns
dryness, uneven-texture, redness
Allergies / restrictions
fragrance-free
Favorite brands
Estée Lauder, Le Labo, Rare Beauty
YTD spend
3,873
App installed
—
App last opened
May 5, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
320
Total orders
30
Preferred category
skincare
Tickets
Tickets
39
Last seen
May 3, 2026
Responses
Avg rating
5.08