Hildegard Murray
lue5@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 08782399Return after 30-day window | May 8, 2026, 7:33 AM | ||
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 03773836Store experience feedback | Mar 22, 2026, 11:28 AM | ||
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 43503945Wholesale order question | Jan 3, 2026, 12:22 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 39304887Allergic reaction concern | Dec 11, 2025, 1:14 PM | ||
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 98108184BOPIS order cancelled at store | Dec 7, 2025, 10:02 PM | ||
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 03182376Question about product ingredients | Nov 13, 2025, 12:50 AM | ||
| 1/11 | The Insider perks feel watered down compared to two years ago. | 32032896Gift card balance question | Nov 11, 2025, 11:55 AM | ||
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 89417864Klarna / Afterpay split issue | Oct 4, 2025, 2:05 AM | ||
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 05848804BOPIS pickup not ready | Jul 30, 2025, 4:43 PM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 32319352Order arrived damaged | Jul 3, 2025, 3:54 AM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 24399345Gift card balance question | Jun 16, 2025, 9:15 AM |