Hildegard Murray
lue5@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25463651 | Missing samples in order | Solved | Low | Hildegard Murray | — |  Mr. Eliza Gerhold IV | influencersamplesapp | 4h | ⊘Not fired | — | — | — | May 16, 2026 | - | |
| 30106854 | Cancel subscription / Auto-replenish | Solved | Normal | Hildegard Murray | — |  Mr. Cade Senger | gift-cardshade-matchreturns | 14h | ○Sent, no reply | — | — | — | May 10, 2026 | - | |
| 78913564 | Cancel subscription / Auto-replenish | Closed | Normal | Hildegard Murray | — | Mr. Eliza Gerhold IV | Chat | app | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | May 15, 2026 |
| 08782399 | Return after 30-day window | Closed | High | Hildegard Murray | — |  Tommy Kuvalis | Chat | bopis | 1d 20h | ●Responded | 4/5 | — | — | May 5, 2026 | May 9, 2026 |
| 78186594 | Item authenticity concern | Pending | Low | Hildegard Murray | — |  Miss Amber Hintz Sr. | bopis | - | —Skipped | — | — | — | Apr 23, 2026 | - | |
| 80976282 | Pro discount enrollment | Open | Normal | Hildegard Murray | — |  Kip Schroeder IV | samples | - | —Skipped | — | — | — | Apr 21, 2026 | - | |
| 88438032 | Foundation match help | Closed | Urgent | Hildegard Murray | — |  Steve O'Conner | Chat | wholesale | 1d 12h | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 10, 2026 |
| 03773836 | Store experience feedback | Solved | Normal | Hildegard Murray | — |  Chaz Renner | returns | 1d 19h | ●Responded | 2/5 | — | — | Mar 20, 2026 | - | |
| 50793993 | Foundation match help | Solved | Low | Hildegard Murray | — |  Ignatius Cummerata | wholesaleloyaltyreturns | 2h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | |
| 84746393 | Klarna / Afterpay split issue | Solved | Low | Hildegard Murray | — |  Faith Hilll | — | 14h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - | |
| 89162751 | Where is my order? | Pending | High | Hildegard Murray | — |  Dr. Mandy McLaughlin | app | - | —Skipped | — | — | — | Mar 12, 2026 | - | |
| 12857888 | Store experience feedback | Closed | Normal | Hildegard Murray | — |  Mr. Lonie Hudson | returnsloyaltybopis | 8d 1h | ○Sent, no reply | — | — | — | Mar 8, 2026 | Mar 19, 2026 | |
| 33772679 | Refund not received | Solved | Normal | Hildegard Murray | — | Mr. Eliza Gerhold IV | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 19451605 | Restock alert for backorder | Closed | Normal | Hildegard Murray | — | Ignatius Cummerata | gift-cardwholesale | 4h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 9, 2026 | |
| 95380781 | Shipping cost question | Solved | Normal | Hildegard Murray | — | Tommy Kuvalis | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - |
| 92318618 | Address change after shipping | Solved | Normal | Hildegard Murray | — |  Oscar O'Hara | fragranceapp | 20h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 71017702 | Store experience feedback | Solved | Normal | Hildegard Murray | — | Oscar O'Hara | gift-cardreturns | 2h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 71920988 | Loyalty points not posting | Solved | Normal | Hildegard Murray | — |  Katrina Johns | Chat | returns | 1d 15h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 18666299 | Klarna / Afterpay split issue | Solved | Low | Hildegard Murray | — |  Garth Dooley | — | 12h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 43503945 | Wholesale order question | Solved | Normal | Hildegard Murray | — |  Kaela Friesen | Chat | gift-card | 4h | ●Responded | 2/5 | — | — | Jan 1, 2026 | - |
| 39304887 | Allergic reaction concern | Solved | Normal | Hildegard Murray | — | Chaz Renner | wholesalesamplesinfluencer | 2h | ●Responded | 4/5 | — | — | Dec 10, 2025 | - | |
| 98108184 | BOPIS order cancelled at store | Solved | High | Hildegard Murray | — |  Julie Hodkiewicz | shade-matchreturns | 2d 7h | ●Responded | 4/5 | — | — | Dec 5, 2025 | - | |
| 53643637 | Store experience feedback | Solved | Urgent | Hildegard Murray | — | Chaz Renner | Phone | wholesale | 6h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - |
| 12426643 | Klarna / Afterpay split issue | Solved | Normal | Hildegard Murray | — | Mr. Lonie Hudson | Phone | fragranceloyalty | 22h | ⊘Not fired | — | — | — | Nov 22, 2025 | - |
| 14517081 | Klarna / Afterpay split issue | Solved | Normal | Hildegard Murray | — |  Mr. Skyla Trantow | Chat | samplesloyalty | 20h | ⊘Not fired | — | — | — | Nov 22, 2025 | - |
| 27921567 | BOPIS order cancelled at store | Pending | Normal | Hildegard Murray | — | Kaela Friesen | Social | gift-cardinfluencer | - | —Skipped | — | — | — | Nov 21, 2025 | - |
| 64405136 | Lost package follow-up | Solved | Normal | Hildegard Murray | — | Dr. Mandy McLaughlin | — | 13h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - | |
| 03182376 | Question about product ingredients | Closed | Low | Hildegard Murray | — |  Yazmin Jast | refunddamaged | 1h | ●Responded | 10/11 | — | — | Nov 12, 2025 | Nov 16, 2025 | |
| 32032896 | Gift card balance question | Solved | High | Hildegard Murray | — | Oscar O'Hara | Chat | shippingbopis | 5h | ●Responded | 1/11 | — | — | Nov 10, 2025 | - |
| 63021965 | Gift card balance question | Pending | High | Hildegard Murray | — | Ignatius Cummerata | Chat | apprefund | - | —Skipped | — | — | — | Nov 10, 2025 | - |
| 74181322 | Store experience feedback | Solved | Normal | Hildegard Murray | — |  Lily Raynor | Phone | loyaltyreturnsvip | 2h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - |
| 49016984 | Birthday gift not received | Open | Normal | Hildegard Murray | — | Garth Dooley | — | - | —Skipped | — | — | — | Nov 5, 2025 | - | |
| 87920347 | App crashes at checkout | Solved | Urgent | Hildegard Murray | — | Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - |
| 27654516 | Wrong shade sent | Pending | Normal | Hildegard Murray | — | Mr. Skyla Trantow | Chat | bopisloyalty | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 89417864 | Klarna / Afterpay split issue | Solved | Normal | Hildegard Murray | — |  Leonard Waters-Howell | vipreturnsshipping | 6h | ●Responded | 5/5 | — | — | Oct 2, 2025 | - | |
| 62983820 | Missing samples in order | Solved | Low | Hildegard Murray | — |  Vilma Gusikowski | Chat | shippingapp | 16h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - |
| 96297395 | Klarna / Afterpay split issue | Solved | Normal | Hildegard Murray | — | Mr. Lonie Hudson | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - |
| 02705855 | Restock alert for backorder | Solved | Urgent | Hildegard Murray | — | Leonard Waters-Howell | Phone | shade-matchshipping | 10h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - |
| 22361225 | Restock alert for backorder | Pending | Normal | Hildegard Murray | — | Lily Raynor | bopisdamagedgift-card | - | —Skipped | — | — | — | Aug 4, 2025 | - | |
| 05848804 | BOPIS pickup not ready | Solved | Normal | Hildegard Murray | — | Leonard Waters-Howell | fragrancedamaged | 3h | ●Responded | 4/5 | — | — | Jul 29, 2025 | - | |
| 51980748 | Shipping cost question | Pending | Normal | Hildegard Murray | — | Leonard Waters-Howell | Phone | loyaltybopis | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 03289417 | Missing items in shipment | Closed | Low | Hildegard Murray | — |  Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 25, 2025 | |
| 04031767 | Discount code not working | Pending | Normal | Hildegard Murray | — | Yazmin Jast | Chat | influencerfragranceapp | - | —Skipped | — | — | — | Jul 18, 2025 | - |
| 46080884 | Wholesale order question | Solved | Normal | Hildegard Murray | — | Mr. Lonie Hudson | gift-carddamagedreturns | 20h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |
| 04827420 | Order arrived damaged | Solved | Low | Hildegard Murray | — | Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 32319352 | Order arrived damaged | Closed | Urgent | Hildegard Murray | — | Kaela Friesen | Chat | wholesale | 17h | ●Responded | 5/5 | — | — | Jul 1, 2025 | Jul 3, 2025 |
| 92841327 | Insider tier issue | Solved | Urgent | Hildegard Murray | — | Vilma Gusikowski | Chat | shippingloyaltybopis | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 23493281 | Lost package follow-up | Solved | Low | Hildegard Murray | — | Lily Raynor | shippingloyalty | 5h | ⊘Not fired | — | — | — | Jun 14, 2025 | - | |
| 24399345 | Gift card balance question | Solved | Normal | Hildegard Murray | — | Miss Amber Hintz Sr. | bopis | 13h | ●Responded | 4/5 | — | — | Jun 14, 2025 | - | |
| 81293687 | Cancel subscription / Auto-replenish | Solved | Normal | Hildegard Murray | — | Tommy Kuvalis | — | 3h | ⊘Not fired | — | — | — | May 30, 2025 | - |