Mr. Marquis Hermann
melyna.weimann@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | It's whatever. Got what I needed but no follow-through. | 59465602Address change after shipping | Mr. Marquis Hermann |  Darryl Jacobi | Mar 25, 2026, 11:39 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 05722361Klarna / Afterpay split issue | Mr. Marquis Hermann | Darryl Jacobi | Feb 17, 2026, 5:39 PM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 05075487Pro discount enrollment | Mr. Marquis Hermann |  Amely Pacocha | Jan 5, 2026, 11:37 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 14286742Return after 30-day window | Mr. Marquis Hermann |  Lily Raynor | Oct 12, 2025, 3:42 PM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 77407329Wrong shade sent | Mr. Marquis Hermann |  Oscar O'Hara | Oct 3, 2025, 1:23 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 92448438Loyalty points not posting | Mr. Marquis Hermann |  Kip Schroeder IV | Sep 27, 2025, 3:02 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 61990942Pro discount enrollment | Mr. Marquis Hermann |  Eula McKenzie | Aug 1, 2025, 11:20 AM |
| 3/5 | It worked. Nothing special, nothing bad. | 16746979Allergic reaction concern | Mr. Marquis Hermann |  Miss Amber Hintz Sr. | Jul 11, 2025, 11:38 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 00421700Discount code not working | Mr. Marquis Hermann |  Leonard Waters-Howell | Jun 27, 2025, 10:56 AM |
| 3/5 | Bring back the old loyalty point structure. | 64273512Where is my order? | Mr. Marquis Hermann |  Mr. Eliza Gerhold IV | Jun 19, 2025, 9:15 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 71223840Lost package follow-up | Mr. Marquis Hermann | Miss Amber Hintz Sr. | Jun 9, 2025, 9:38 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 87478186Birthday gift not received | Mr. Marquis Hermann | Lily Raynor | May 31, 2025, 3:17 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 19052742App crashes at checkout | Mr. Marquis Hermann |  Tommy Kuvalis | May 30, 2025, 3:35 AM |