Travon Kuhic V
oran_bernier@gmail.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Eventually solved, but the process wasn't intuitive. | 54847128Wrong shade sent | May 10, 2026, 4:13 AM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 83008661BOPIS order cancelled at store | Apr 2, 2026, 10:25 PM | ||
| 5/5 | Reward longtime customers more meaningfully. | 57170241Where is my order? | Feb 25, 2026, 7:59 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 55482226Question about product ingredients | Feb 22, 2026, 2:16 AM | ||
| 3/5 | Took two days of back-and-forth to get a return label. | 03206796BOPIS pickup not ready | Feb 7, 2026, 4:00 PM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 89497282Return after 30-day window | Jan 26, 2026, 5:33 AM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 05863505Pro discount enrollment | Jan 4, 2026, 10:56 AM | ||
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 44309510BOPIS order cancelled at store | Dec 24, 2025, 8:32 AM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 34714352Cancel order request | Nov 27, 2025, 8:26 AM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 67725615Question about product ingredients | Nov 5, 2025, 9:23 AM | ||
| 3/5 | It worked. Nothing special, nothing bad. | 25377712Refund not received | Aug 27, 2025, 9:28 PM | ||
| 4/5 | Liked the experience. App could be slightly faster. | 21099457Cancel subscription / Auto-replenish | Aug 18, 2025, 12:06 AM | ||
| 1/5 | App charged me for an order that never shipped and support won't help. | 17696306Gift card balance question | Aug 11, 2025, 11:59 AM | ||
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 01401157Insider tier issue | Jul 12, 2025, 7:26 AM | ||
| 2/5 | Not great. The product arrived broken, replacement also broken. | 94214987Store experience feedback | Jun 29, 2025, 1:28 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 66164130Allergic reaction concern | Jun 20, 2025, 12:25 PM | ||
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 75994442Missing samples in order | May 27, 2025, 2:08 PM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 86128613Where is my order? | May 24, 2025, 2:48 PM |