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CustomersAlexandria Bailey

Alexandria Bailey

claude15@yahoo.com
Tickets41Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Order arrived fine, agent was helpful when one product was missing.62471799Klarna / Afterpay split issueAlexandria BaileyChaz RennerApr 20, 2026, 8:05 AM
4/5Resolved my question, just wish the app hadn't logged me out twice during the chat.07920629Discount code not workingAlexandria BaileyGarth DooleyApr 19, 2026, 3:19 PM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.36312329App login problemAlexandria BaileyLeonard Waters-HowellApr 5, 2026, 6:46 AM
1/5I waited 45 minutes in chat queue just to be told they'd email me.88029239App crashes at checkoutAlexandria BaileyChaz RennerJan 16, 2026, 1:08 AM
7/11It's fine. Nothing makes me actively recommend it though.06033058Gift card balance questionAlexandria BaileyJulie HodkiewiczDec 16, 2025, 2:57 PM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.59837839App login problemAlexandria BaileySteve O'ConnerNov 16, 2025, 4:33 AM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.62929670Lost package follow-upAlexandria BaileyOscar O'HaraOct 21, 2025, 5:25 PM
5/5Loyalty program for non-Insiders too.22156535App login problemAlexandria BaileyJulie HodkiewiczOct 2, 2025, 1:39 PM
5/5Loved the quiz, loved the recommendations, loved the gift.33926825Gift card balance questionAlexandria BaileyYazmin JastAug 10, 2025, 4:59 PM
5/5Reset my password and reordered without losing my cart. Beautifully done.43532713Question about product ingredientsAlexandria BaileyKip Schroeder IVJul 16, 2025, 10:21 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.27080791Address change after shippingAlexandria BaileyMr. Eliza Gerhold IVJun 8, 2025, 2:31 AM
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Properties

Customer
Name
Alexandria Bailey
Email
claude15@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
3,432
Lifetime spend
336
Last purchase
Mar 24, 2026
Skin tone
fair
Foundation shade
—
Skin concerns
dryness
Allergies / restrictions
nut-allergy
Favorite brands
Chanel, Tatcha
YTD spend
1,733
App installed
No
App last opened
Apr 30, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
—
Total orders
10
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 18, 2026
Responses
Avg rating
5.00