Alexandria Bailey
claude15@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 33337854 | Store experience feedback | Pending | Low | Alexandria Bailey | — |  Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | May 18, 2026 | - |
| 79066864 | Allergic reaction concern | Closed | Normal | Alexandria Bailey | — |  Steve O'Conner | Phone | wholesalefragrancebopis | 5h | ⊘Not fired | — | — | — | May 4, 2026 | May 5, 2026 |
| 07920629 | Discount code not working | Closed | Normal | Alexandria Bailey | — |  Garth Dooley | — | 3h | ●Responded | 4/5 | — | — | Apr 17, 2026 | Apr 22, 2026 | |
| 62471799 | Klarna / Afterpay split issue | Solved | Normal | Alexandria Bailey | — |  Chaz Renner | vip | 1d 12h | ●Responded | 4/5 | — | — | Apr 17, 2026 | - | |
| 99633386 | Cancel subscription / Auto-replenish | Pending | Normal | Alexandria Bailey | — | Steve O'Conner | — | - | —Skipped | — | — | — | Apr 9, 2026 | - | |
| 36312329 | App login problem | Closed | High | Alexandria Bailey | — |  Leonard Waters-Howell | Chat | gift-cardshipping | 14h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 33460676 | Where is my order? | Pending | Normal | Alexandria Bailey | — |  Oscar O'Hara | damagedwholesale | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 71646268 | App crashes at checkout | Closed | Normal | Alexandria Bailey | — |  Jacklyn Dare | shade-matchapp | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | Mar 14, 2026 | |
| 39914100 | Wrong shade sent | Solved | High | Alexandria Bailey | — |  Kaela Friesen | samplesreturns | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 54057141 | BOPIS order cancelled at store | Solved | Normal | Alexandria Bailey | — |  Eula McKenzie | Chat | vipapp | 8h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - |
| 43823662 | Restock alert for backorder | Closed | Normal | Alexandria Bailey | — | Oscar O'Hara | Chat | — | 18h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 18, 2026 |
| 88029239 | App crashes at checkout | Solved | Normal | Alexandria Bailey | — | Chaz Renner | samples | 13h | ●Responded | 1/5 | — | — | Jan 14, 2026 | - | |
| 73136290 | Foundation match help | Solved | Low | Alexandria Bailey | — |  Vilma Gusikowski | damagedvipgift-card | 2d 1h | ⊘Not fired | — | — | — | Dec 19, 2025 | - | |
| 38796201 | Gift card balance question | Solved | Normal | Alexandria Bailey | — |  Lily Raynor | samples | 13h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 06033058 | Gift card balance question | Closed | High | Alexandria Bailey | — |  Julie Hodkiewicz | wholesale | 1d 8h | ●Responded | 7/11 | — | — | Dec 13, 2025 | Dec 16, 2025 | |
| 89882613 | Allergic reaction concern | Solved | Normal | Alexandria Bailey | — |  Ignatius Cummerata | vipshade-match | 5h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |
| 00219755 | Allergic reaction concern | Solved | Normal | Alexandria Bailey | — |  Yazmin Jast | Social | — | 2d 20h | ⊘Not fired | — | — | — | Dec 8, 2025 | - |
| 22381836 | BOPIS pickup not ready | Open | Normal | Alexandria Bailey | — |  Amely Pacocha | fragrancereturnsapp | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 59837839 | App login problem | Closed | Low | Alexandria Bailey | — | Steve O'Conner | Chat | loyaltyshade-matchsamples | 1h | ●Responded | 10/11 | — | — | Nov 15, 2025 | Nov 16, 2025 |
| 31285799 | Gift card balance question | Solved | Normal | Alexandria Bailey | — | Eula McKenzie | — | 1h | ⊘Not fired | — | — | — | Nov 3, 2025 | - | |
| 55502068 | Price match request | Closed | Normal | Alexandria Bailey | — |  Miss Amber Hintz Sr. | Chat | damaged | 12h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 28, 2025 |
| 62929670 | Lost package follow-up | Closed | Normal | Alexandria Bailey | — | Oscar O'Hara | Chat | returnsbopis | 20h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 25, 2025 |
| 53171924 | Return after 30-day window | Solved | Low | Alexandria Bailey | — | Yazmin Jast | Chat | — | 10h | ⊘Not fired | — | — | — | Oct 16, 2025 | - |
| 22156535 | App login problem | Solved | Low | Alexandria Bailey | — | Julie Hodkiewicz | Chat | appsamples | 5h | ●Responded | 5/5 | — | — | Sep 30, 2025 | - |
| 85606433 | Loyalty points not posting | Solved | Low | Alexandria Bailey | — | Jacklyn Dare | refundinfluencer | 1d | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 70860314 | Price match request | Solved | Low | Alexandria Bailey | — | Oscar O'Hara | vip | 22h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 21417460 | BOPIS order cancelled at store | Closed | Low | Alexandria Bailey | — |  Mr. Lonie Hudson | apployaltyshade-match | 2d 15h | ○Sent, no reply | — | — | — | Sep 11, 2025 | Sep 20, 2025 | |
| 61435134 | Pro discount enrollment | Solved | High | Alexandria Bailey | — | Jacklyn Dare | loyaltyrefund | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 07946230 | Price match request | Open | High | Alexandria Bailey | — | Chaz Renner | influencer | - | —Skipped | — | — | — | Aug 28, 2025 | - | |
| 79948970 | Allergic reaction concern | Solved | Low | Alexandria Bailey | — |  Kip Schroeder IV | Social | returns | 1h | ⊘Not fired | — | — | — | Aug 17, 2025 | - |
| 15227818 | Price match request | Closed | Normal | Alexandria Bailey | — | Lily Raynor | Phone | fragrancebopis | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 20, 2025 |
| 33926825 | Gift card balance question | Closed | Normal | Alexandria Bailey | — | Yazmin Jast | — | 1h | ●Responded | 5/5 | — | — | Aug 10, 2025 | Aug 17, 2025 | |
| 84234400 | Missing samples in order | Solved | Low | Alexandria Bailey | — | Garth Dooley | damaged | 2h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 79779391 | Missing samples in order | Solved | Normal | Alexandria Bailey | — | Kaela Friesen | — | 6h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 43532713 | Question about product ingredients | Solved | Normal | Alexandria Bailey | — | Kip Schroeder IV | Chat | influencer | 3h | ●Responded | 5/5 | — | — | Jul 14, 2025 | - |
| 09176227 | App login problem | Solved | Low | Alexandria Bailey | — | Miss Amber Hintz Sr. | refundsamplesshipping | 6h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 39182347 | App login problem | Solved | High | Alexandria Bailey | — | Yazmin Jast | Social | shade-matchreturnsbopis | 10h | ⊘Not fired | — | — | — | Jul 4, 2025 | - |
| 39741654 | Item authenticity concern | Solved | Normal | Alexandria Bailey | — | Vilma Gusikowski | — | 21h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 85258619 | Allergic reaction concern | Solved | Normal | Alexandria Bailey | — | Amely Pacocha | Chat | influencerloyaltyfragrance | 4h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 79565920 | Question about product ingredients | Solved | High | Alexandria Bailey | — |  Katrina Johns | gift-cardsamplesloyalty | 5h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | |
| 27080791 | Address change after shipping | Closed | Normal | Alexandria Bailey | — |  Mr. Eliza Gerhold IV | Chat | influencerbopis | 6h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 12, 2025 |