Aubree Stroman PhD
ernestine93@yahoo.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 67148183 | App crashes at checkout | Solved | Normal | — | Chat | returnsdamagedshipping | 8h | ○Sent, no reply | — | — | — | May 7, 2026 | - | ||
| 96293301 | Refund not received | Solved | Normal | — | returnsapp | 2d 11h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |||
| 09703156 | Loyalty points not posting | Closed | Normal | — | damagedvipshipping | 2d 15h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 20, 2026 | |||
| 40261660 | Order arrived damaged | Solved | High | — | Chat | — | 7h | ○Sent, no reply | — | — | — | Mar 29, 2026 | - | ||
| 65290038 | Wholesale order question | Solved | Normal | — | — | 11h | ●Responded | 5/5 | — | — | Mar 24, 2026 | - | |||
| 88754126 | Order arrived damaged | Closed | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 22, 2026 | |||
| 73242135 | Wrong shade sent | Solved | Normal | — | Chat | returnsinfluencer | 7h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | ||
| 82655538 | BOPIS pickup not ready | Solved | Low | — | Social | vipreturns | 6d 2h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | ||
| 38178239 | Store experience feedback | Solved | Normal | — | Chat | loyaltygift-cardinfluencer | 4h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | ||
| 84776869 | Restock alert for backorder | Closed | Normal | — | vipbopis | 16h | ●Responded | 5/5 | — | — | Jan 13, 2026 | Jan 15, 2026 | |||
| 21091031 | Wrong shade sent | Pending | Normal | — | shade-matchappvip | - | —Skipped | — | — | — | Jan 13, 2026 | - | |||
| 90182759 | Order arrived damaged | Solved | Normal | — | Social | gift-card | 3h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | ||
| 03708436 | Return after 30-day window | Closed | Urgent | — | fragrancedamaged | 4h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 3, 2026 | |||
| 75514702 | Foundation match help | Open | Normal | — | Phone | loyalty | - | —Skipped | — | — | — | Dec 23, 2025 | - | ||
| 91991212 | Where is my order? | Solved | High | — | Social | samples | 2h | ⊘Not fired | — | — | — | Nov 19, 2025 | - | ||
| 84217699 | Gift card balance question | Pending | Normal | — | — | - | —Skipped | — | — | — | Oct 31, 2025 | - | |||
| 70854395 | Missing samples in order | Closed | Low | — | Social | — | 2d 13h | ⊘Not fired | — | — | — | Oct 27, 2025 | Nov 4, 2025 | ||
| 27252438 | App crashes at checkout | Solved | Normal | — | Social | refund | 3h | ⊘Not fired | — | — | — | Oct 24, 2025 | - | ||
| 22511743 | Foundation match help | Pending | Normal | — | Social | refundappshade-match | - | —Skipped | — | — | — | Oct 24, 2025 | - | ||
| 81391158 | Wrong shade sent | Solved | Normal | — | Phone | shippingapp | 8d 16h | ●Responded | 2/5 | — | — | Sep 20, 2025 | - | ||
| 99126421 | Wholesale order question | Pending | High | — | Chat | vip | - | —Skipped | — | — | — | Sep 19, 2025 | - | ||
| 56802820 | Foundation match help | Solved | Normal | — | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | ||
| 83221830 | BOPIS order cancelled at store | Closed | Normal | — | Chat | fragrance | 4h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 7, 2025 | ||
| 19797376 | Missing samples in order | Solved | Normal | — | Phone | shade-matchreturns | 6h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | ||
| 95685720 | Address change after shipping | Solved | Normal | — | influencer | 3h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |||
| 09947672 | Insider tier issue | Solved | Normal | — | — | 23h | ●Responded | 10/11 | — | — | Aug 29, 2025 | - | |||
| 89948653 | Order arrived damaged | Closed | Normal | — | Chat | bopisreturnsapp | 8d 5h | ●Responded | 1/5 | — | — | Aug 22, 2025 | Sep 4, 2025 | ||
| 67211969 | Address change after shipping | Solved | Low | — | shippingwholesalebopis | 9h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |||
| 46072611 | Price match request | Open | Normal | — | vipwholesale | - | —Skipped | — | — | — | Aug 8, 2025 | - | |||
| 72179598 | Item authenticity concern | Solved | Low | — | Phone | — | 17h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | ||
| 24846751 | Loyalty points not posting | Solved | Normal | — | gift-carddamagedvip | 1h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |||
| 88798794 | Return after 30-day window | Open | Normal | — | — | - | —Skipped | — | — | — | Jun 13, 2025 | - | |||
| 42467051 | Store experience feedback | Solved | Normal | — | fragranceapp | 8h | ○Sent, no reply | — | — | — | May 28, 2025 | - | |||
| 48937303 | Pro discount enrollment | Solved | Normal | — | damagedvip | 5h | ●Responded | 4/5 | — | — | May 23, 2025 | - |