Loyce Ferry
raphaelle_volkman81@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Two-week back-and-forth for a refund that should have been one click. | 10746485Wrong shade sent | Loyce Ferry |  Jacklyn Dare | Apr 2, 2026, 9:20 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 66788790Birthday gift not received | Loyce Ferry |  Mr. Cade Senger | Feb 26, 2026, 4:24 PM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 25694839App login problem | Loyce Ferry |  Mr. Eliza Gerhold IV | Jan 1, 2026, 7:44 PM |
| 4/11 | Service has gotten noticeably worse over the last year. | 56126055Missing samples in order | Loyce Ferry |  Lily Raynor | Dec 1, 2025, 8:18 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 46514958App login problem | Loyce Ferry | Mr. Cade Senger | Nov 1, 2025, 11:36 PM |
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 12536267Address change after shipping | Loyce Ferry |  Julie Hodkiewicz | Oct 17, 2025, 12:49 AM |
| 4/5 | Pretty smooth. One step required a follow-up email. | 27978595BOPIS order cancelled at store | Loyce Ferry |  Ignatius Cummerata | Oct 5, 2025, 10:07 AM |
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 83925689Wrong shade sent | Loyce Ferry |  Chaz Renner | Sep 8, 2025, 11:33 AM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 08176242Influencer code not working | Loyce Ferry |  Leonard Waters-Howell | Aug 7, 2025, 10:33 AM |