HomeInbox
CustomersLoyce Ferry

Loyce Ferry

raphaelle_volkman81@yahoo.com
Tickets35Responses9
Showing 1 - 35 of 35
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
74540586Influencer code not workingSolvedHighLoyce Ferry—Eula McKenzieEmail—2h○Sent, no reply———May 22, 2026-
73498708Influencer code not workingPendingHighLoyce Ferry—Darryl JacobiEmail
influencer
-—Skipped———May 19, 2026-
34260342Refund not receivedPendingLowLoyce Ferry—Eula McKenzieEmail—-—Skipped———May 16, 2026-
51832429Insider tier issueSolvedLowLoyce Ferry—Leonard Waters-HowellEmail
refundwholesale
21h○Sent, no reply———Apr 11, 2026-
10746485Wrong shade sentSolvedLowLoyce Ferry—Jacklyn DareEmail—6h●Responded2/5——Apr 1, 2026-
93390059Wrong shade sentSolvedHighLoyce Ferry—Oscar O'HaraSocial
vip
3h⊘Not fired———Mar 21, 2026-
66788790Birthday gift not receivedSolvedHighLoyce Ferry—Mr. Cade SengerEmail
vipshipping
5h●Responded5/5——Feb 24, 2026-
20577470Loyalty points not postingSolvedNormalLoyce Ferry—Chaz RennerEmail—21h○Sent, no reply———Jan 29, 2026-
92665430Klarna / Afterpay split issueSolvedNormalLoyce Ferry—Yazmin JastEmail
loyaltyshippinginfluencer
15h○Sent, no reply———Jan 15, 2026-
40242626Wrong shade sentSolvedNormalLoyce Ferry—Dr. Mandy McLaughlinChat—1d 18h○Sent, no reply———Jan 15, 2026-
25694839App login problemSolvedLowLoyce Ferry—Mr. Eliza Gerhold IVEmail—15h●Responded4/5——Dec 31, 2025-
86558018App login problemPendingNormalLoyce Ferry—Yazmin JastChat
app
-—Skipped———Dec 29, 2025-
56126055Missing samples in orderSolvedNormalLoyce Ferry—Lily RaynorEmail
vipfragrance
5h●Responded4/11——Nov 29, 2025-
31533694Insider tier issueClosedNormalLoyce Ferry—Katrina JohnsChat
influencershade-match
1d 3h○Sent, no reply———Nov 25, 2025Dec 1, 2025
84250528Question about product ingredientsSolvedNormalLoyce Ferry—Mr. Cade SengerEmail—4h○Sent, no reply———Nov 20, 2025-
46514958App login problemClosedHighLoyce Ferry—Mr. Cade SengerChat
vipshippingwholesale
6h●Responded4/5——Oct 31, 2025Nov 1, 2025
68206510Cancel subscription / Auto-replenishSolvedLowLoyce Ferry—Katrina JohnsEmail
returnsshipping
21h○Sent, no reply———Oct 30, 2025-
21122006BOPIS order cancelled at storeSolvedHighLoyce Ferry—Steve O'ConnerEmail
influencer
2h○Sent, no reply———Oct 24, 2025-
91273379App login problemSolvedNormalLoyce Ferry—Kaela FriesenChat—22h○Sent, no reply———Oct 18, 2025-
12536267Address change after shippingSolvedNormalLoyce Ferry—Julie HodkiewiczEmail
refundbopis
17h●Responded5/5——Oct 15, 2025-
23425589Restock alert for backorderSolvedNormalLoyce Ferry—Eula McKenzieChat—6h○Sent, no reply———Oct 7, 2025-
27978595BOPIS order cancelled at storeClosedUrgentLoyce Ferry—Ignatius CummerataChat
refund
1d 4h●Responded4/5——Oct 2, 2025Oct 4, 2025
40233271Birthday gift not receivedClosedNormalLoyce Ferry—Faith HilllEmail—4h○Sent, no reply———Sep 26, 2025Sep 29, 2025
83925689Wrong shade sentSolvedNormalLoyce Ferry—Chaz RennerPhone
refund
21h●Responded5/5——Sep 6, 2025-
59621553Question about product ingredientsSolvedLowLoyce Ferry—Eula McKenzieChat
influencershippingsamples
3h⊘Not fired———Sep 6, 2025-
20901698Allergic reaction concernClosedLowLoyce Ferry—Dr. Mandy McLaughlinPhone—6h○Sent, no reply———Sep 1, 2025Sep 2, 2025
89395785Item authenticity concernClosedNormalLoyce Ferry—Dr. Mandy McLaughlinEmail—4h○Sent, no reply———Aug 13, 2025Aug 17, 2025
08176242Influencer code not workingClosedNormalLoyce Ferry—Leonard Waters-HowellEmail
loyalty
9h●Responded10/11——Aug 5, 2025Aug 9, 2025
27195731Wholesale order questionSolvedNormalLoyce Ferry—Kaela FriesenEmail
fragranceshippingwholesale
6h○Sent, no reply———Jul 28, 2025-
77805420Influencer code not workingSolvedNormalLoyce Ferry—Darryl JacobiEmail
bopisreturnssamples
6h○Sent, no reply———Jul 11, 2025-
93231099Where is my order?SolvedNormalLoyce Ferry—Mr. Skyla TrantowChat
influencer
5h⊘Not fired———Jul 4, 2025-
04268706Cancel order requestPendingUrgentLoyce Ferry—Eula McKenzieChat
shade-matchvip
-—Skipped———Jun 26, 2025-
80205365Cancel subscription / Auto-replenishSolvedNormalLoyce Ferry—Amely PacochaPhone
samples
7h○Sent, no reply———Jun 25, 2025-
66586375Birthday gift not receivedSolvedNormalLoyce Ferry—Yazmin JastEmail
bopis
3h○Sent, no reply———Jun 12, 2025-
35949850BOPIS pickup not readySolvedHighLoyce Ferry—Leonard Waters-HowellEmail
damagedwholesaleinfluencer
12h○Sent, no reply———Jun 9, 2025-
Page 1 of 1

Properties

Customer
Name
Loyce Ferry
Email
raphaelle_volkman81@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
—
Loyalty points
12,598
Lifetime spend
480
Last purchase
Feb 25, 2026
Skin tone
—
Foundation shade
36P
Skin concerns
hyperpigmentation, acne, anti-aging
Allergies / restrictions
—
Favorite brands
—
YTD spend
—
App installed
No
App last opened
May 21, 2026
Email subscribed
—
Marketing segment
—
Last purchase amount
—
Total orders
—
Preferred category
skincare
Tickets
Tickets
35
Last seen
May 22, 2026
Responses
Avg rating
4.78