Ms. Malvina Cruickshank-Schmidt
delta_haley@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 93575628Address change after shipping | Ms. Malvina Cruickshank-Schmidt |  Chaz Renner | May 15, 2026, 3:19 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 31039925Foundation match help | Ms. Malvina Cruickshank-Schmidt |  Jacklyn Dare | May 2, 2026, 6:48 AM |
| 4/5 | Let me filter by skin type more aggressively. | 31690091BOPIS order cancelled at store | Ms. Malvina Cruickshank-Schmidt | Jacklyn Dare | Mar 14, 2026, 12:38 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 04094852Shipping cost question | Ms. Malvina Cruickshank-Schmidt |  Amely Pacocha | Feb 27, 2026, 3:35 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 70252290Wholesale order question | Ms. Malvina Cruickshank-Schmidt |  Tommy Kuvalis | Feb 20, 2026, 8:16 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 93018234Missing items in shipment | Ms. Malvina Cruickshank-Schmidt |  Lily Raynor | Feb 8, 2026, 3:05 PM |
| 1/5 | Faster customer service response times. | 29854753Order arrived damaged | Ms. Malvina Cruickshank-Schmidt | Jacklyn Dare | Jan 30, 2026, 1:24 AM |
| 3/5 | Resolved after a long wait. Process needs streamlining. | 19605329Missing items in shipment | Ms. Malvina Cruickshank-Schmidt |  Eula McKenzie | Dec 30, 2025, 2:42 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 60496661Klarna / Afterpay split issue | Ms. Malvina Cruickshank-Schmidt |  Faith Hilll | Dec 2, 2025, 12:26 AM |
| 3/5 | Decent enough. Wish there was a guided tour of the app. | 83469193Shipping cost question | Ms. Malvina Cruickshank-Schmidt |  Miss Amber Hintz Sr. | Nov 16, 2025, 9:52 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 15518418Missing items in shipment | Ms. Malvina Cruickshank-Schmidt |  Yazmin Jast | Nov 7, 2025, 5:51 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 11772441Discount code not working | Ms. Malvina Cruickshank-Schmidt | Jacklyn Dare | Sep 11, 2025, 12:39 AM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 34090734Wholesale order question | Ms. Malvina Cruickshank-Schmidt |  Ignatius Cummerata | Aug 22, 2025, 11:22 PM |
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 83508037Allergic reaction concern | Ms. Malvina Cruickshank-Schmidt |  Mr. Eliza Gerhold IV | Jul 24, 2025, 7:32 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 97102008Missing samples in order | Ms. Malvina Cruickshank-Schmidt | Faith Hilll | Jul 20, 2025, 2:54 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 22721348Where is my order? | Ms. Malvina Cruickshank-Schmidt | Yazmin Jast | Jul 16, 2025, 5:48 AM |