Evangeline Heidenreich
ernestina_langosh@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 78896589App crashes at checkout | Evangeline Heidenreich |  Leonard Waters-Howell | Apr 19, 2026, 12:29 AM |
| 2/5 | Felt like I was talking to a script. Same response three times. | 03214528BOPIS order cancelled at store | Evangeline Heidenreich |  Vilma Gusikowski | Apr 19, 2026, 12:05 AM |
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 74626471Cancel subscription / Auto-replenish | Evangeline Heidenreich |  Faith Hilll | Apr 14, 2026, 6:03 PM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 52779113Store experience feedback | Evangeline Heidenreich |  Kip Schroeder IV | Apr 9, 2026, 7:10 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 14977215Item authenticity concern | Evangeline Heidenreich |  Mr. Cade Senger | Jan 23, 2026, 10:04 AM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 51988054Address change after shipping | Evangeline Heidenreich |  Kaela Friesen | Oct 18, 2025, 11:44 PM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 65077522BOPIS pickup not ready | Evangeline Heidenreich |  Mr. Eliza Gerhold IV | Sep 4, 2025, 12:23 AM |
| 7/11 | I'm a regular customer but I don't evangelize. | 70084166App crashes at checkout | Evangeline Heidenreich | Faith Hilll | Jun 24, 2025, 11:38 AM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 96602984App crashes at checkout | Evangeline Heidenreich |  Chaz Renner | Jun 16, 2025, 2:18 AM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 08535120Missing samples in order | Evangeline Heidenreich |  Jacklyn Dare | May 30, 2025, 10:07 PM |