Dominick Schuster
sheila87@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 79415368Item authenticity concern | May 2, 2026, 5:40 AM | ||
| 2/5 | Got brushed off when I asked about the damaged shipment. | 24891637Lost package follow-up | Apr 3, 2026, 10:42 AM | ||
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 37604496Address change after shipping | Mar 17, 2026, 6:31 AM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 71626987Allergic reaction concern | Jan 18, 2026, 9:43 AM | ||
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 73371492Discount code not working | Jan 8, 2026, 5:13 PM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 67476140Foundation match help | Nov 21, 2025, 11:16 PM | ||
| 9/11 | The selection, the service, the app — all top tier. | 96124234Refund not received | Nov 15, 2025, 6:05 AM | ||
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 53680877Insider tier issue | Sep 27, 2025, 4:45 PM | ||
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 76793490Pro discount enrollment | Sep 11, 2025, 6:26 PM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 00133321Allergic reaction concern | Aug 19, 2025, 11:57 PM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 83455871Price match request | Jul 29, 2025, 5:37 PM | ||
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 06790688Wrong shade sent | Jul 16, 2025, 2:34 AM | ||
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 64680292App crashes at checkout | Jul 8, 2025, 9:52 PM | ||
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 96095259Loyalty points not posting | May 30, 2025, 5:07 AM |