Garry Muller DVM
moses_kub57@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 54141137Wholesale order question | Apr 24, 2026, 11:45 PM | ||
| 1/5 | Worst app onboarding I've experienced this year. | 39385372Cancel subscription / Auto-replenish | Mar 19, 2026, 7:39 PM | ||
| 4/11 | Pricing has crept up and the value isn't there anymore. | 89456265Cancel subscription / Auto-replenish | Feb 1, 2026, 8:59 AM | ||
| 9/11 | Already referred three friends. They all love it too. | 31817731Address change after shipping | Jan 14, 2026, 9:27 PM | ||
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 15384416Missing items in shipment | Dec 13, 2025, 8:26 AM | ||
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 36315070Refund not received | Nov 9, 2025, 4:02 AM | ||
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 85928149App crashes at checkout | Oct 14, 2025, 5:36 PM | ||
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 69349041Pro discount enrollment | Sep 27, 2025, 10:06 PM | ||
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 39880458Wholesale order question | Aug 22, 2025, 11:55 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 95549712Missing samples in order | Jul 12, 2025, 9:56 PM | ||
| 5/5 | Integrate the wishlist with stock alerts. | 96068927Lost package follow-up | Jun 25, 2025, 7:48 AM |