Garry Muller DVM
moses_kub57@hotmail.com
Showing 1 - 28 of 28
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 54141137 | Wholesale order question | Solved | Normal | — | Chat | loyaltygift-card | 22h | ●Responded | 4/5 | — | — | Apr 23, 2026 | - | ||
| 39385372 | Cancel subscription / Auto-replenish | Closed | Normal | — | — | 1h | ●Responded | 1/5 | — | — | Mar 19, 2026 | Mar 21, 2026 | |||
| 31619074 | BOPIS order cancelled at store | Open | Normal | — | Chat | fragranceloyalty | - | —Skipped | — | — | — | Feb 19, 2026 | - | ||
| 80361388 | App login problem | Solved | Normal | — | Phone | loyalty | 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | ||
| 89456265 | Cancel subscription / Auto-replenish | Closed | Low | — | Chat | gift-cardapp | 8h | ●Responded | 4/11 | — | — | Jan 30, 2026 | Feb 5, 2026 | ||
| 66462704 | Discount code not working | Closed | Normal | — | Social | damaged | 2d 10h | ⊘Not fired | — | — | — | Jan 27, 2026 | Feb 5, 2026 | ||
| 31817731 | Address change after shipping | Solved | High | — | influencer | 13h | ●Responded | 9/11 | — | — | Jan 12, 2026 | - | |||
| 76647134 | Pro discount enrollment | Solved | Normal | — | bopisshippinginfluencer | 2d 2h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |||
| 43647478 | Restock alert for backorder | Solved | Low | — | Chat | returnsshippingloyalty | 3h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | ||
| 23070983 | App login problem | Closed | High | — | — | 13h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 14, 2025 | |||
| 15384416 | Missing items in shipment | Solved | Normal | — | Chat | refundshade-match | 3h | ●Responded | 4/5 | — | — | Dec 11, 2025 | - | ||
| 57788252 | Allergic reaction concern | Solved | Normal | — | viployaltyshipping | 1h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |||
| 08169812 | App login problem | Open | High | — | Social | gift-cardshippingfragrance | - | —Skipped | — | — | — | Nov 27, 2025 | - | ||
| 36315070 | Refund not received | Closed | Normal | — | Chat | shade-match | 6h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 14, 2025 | ||
| 04040207 | Item authenticity concern | Closed | Urgent | — | bopis | 18h | ⊘Not fired | — | — | — | Oct 30, 2025 | Nov 3, 2025 | |||
| 85928149 | App crashes at checkout | Solved | Normal | — | bopisgift-card | 9d 5h | ●Responded | 1/5 | — | — | Oct 3, 2025 | - | |||
| 54075995 | Question about product ingredients | Pending | High | — | Phone | loyaltyrefund | - | —Skipped | — | — | — | Sep 26, 2025 | - | ||
| 69349041 | Pro discount enrollment | Solved | Normal | — | Chat | loyalty | 10h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - | ||
| 39880458 | Wholesale order question | Solved | Normal | — | damagedgift-cardshade-match | 2d 13h | ●Responded | 9/11 | — | — | Aug 19, 2025 | - | |||
| 60625240 | Question about product ingredients | Closed | Normal | — | damaged | 1d | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 18, 2025 | |||
| 39226890 | Wholesale order question | Solved | Normal | — | refunddamagedvip | 6h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 95549712 | Missing samples in order | Solved | Normal | — | Phone | vipappshade-match | 3h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - | ||
| 97303858 | Order arrived damaged | Pending | Normal | — | Chat | gift-cardshade-match | - | —Skipped | — | — | — | Jul 9, 2025 | - | ||
| 92407238 | Pro discount enrollment | Pending | High | — | fragrance | - | —Skipped | — | — | — | Jul 5, 2025 | - | |||
| 97884285 | Return after 30-day window | Open | Normal | — | wholesale | - | —Skipped | — | — | — | Jul 4, 2025 | - | |||
| 96068927 | Lost package follow-up | Solved | Normal | — | Chat | shade-matchinfluencer | 1h | ●Responded | 5/5 | — | — | Jun 23, 2025 | - | ||
| 17393150 | Influencer code not working | Solved | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - | |||
| 65267190 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | vip | 5h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 1, 2025 |