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CustomersGary Berge

Gary Berge

gary.cole-stamm@yahoo.com
Tickets48Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.68064562Where is my order?Gary BergeKip Schroeder IVMay 1, 2026, 4:57 AM
5/5Honestly the best customer service in beauty. Always feels personal.42699245Return after 30-day windowGary BergeVilma GusikowskiApr 18, 2026, 9:08 AM
9/11The selection, the service, the app — all top tier.98552302Pro discount enrollmentGary BergeYazmin JastApr 14, 2026, 5:23 PM
1/5Spent hours on chat over a week, never got a real answer.42871599Insider tier issueGary BergeMr. Eliza Gerhold IVApr 12, 2026, 2:09 PM
3/5Fine. The agent was friendly but seemed unsure of the answer.40831500Gift card balance questionGary BergeMiss Amber Hintz Sr.Jan 21, 2026, 9:32 PM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.90979840Birthday gift not receivedGary BergeLeonard Waters-HowellJan 17, 2026, 4:00 AM
5/5The app walked me through everything beautifully. Couldn't be easier.29032465Cancel order requestGary BergeVilma GusikowskiOct 30, 2025, 2:30 AM
5/5The chat agent walked me through how to layer my new actives without irritation. Above and beyond.62522048Item authenticity concernGary BergeYazmin JastOct 26, 2025, 11:12 PM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.62959749Cancel order requestGary BergeJacklyn DareSep 17, 2025, 7:59 PM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.33101122Wrong shade sentGary BergeChaz RennerAug 31, 2025, 2:18 AM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.60272402Cancel order requestGary BergeMr. Lonie HudsonAug 14, 2025, 11:25 AM
3/5Multiple screens, multiple agents. Could have been a one-click thing.92521658Shipping cost questionGary BergeMiss Amber Hintz Sr.Jul 28, 2025, 10:22 PM
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Properties

Customer
Name
Gary Berge
Email
gary.cole-stamm@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
2,021
Lifetime spend
111
Last purchase
Mar 11, 2026
Skin tone
—
Foundation shade
55N
Skin concerns
dullness, anti-aging
Allergies / restrictions
fragrance-free, latex-allergy
Favorite brands
Glossier, Estée Lauder, Drunk Elephant, Living Proof
YTD spend
1,014
App installed
—
App last opened
—
Email subscribed
—
Marketing segment
—
Last purchase amount
240
Total orders
9
Preferred category
—
Tickets
Tickets
48
Last seen
Apr 29, 2026
Responses
Avg rating
4.25