Gary Berge
gary.cole-stamm@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 68064562Where is my order? | May 1, 2026, 4:57 AM | ||
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 42699245Return after 30-day window | Apr 18, 2026, 9:08 AM | ||
| 9/11 | The selection, the service, the app — all top tier. | 98552302Pro discount enrollment | Apr 14, 2026, 5:23 PM | ||
| 1/5 | Spent hours on chat over a week, never got a real answer. | 42871599Insider tier issue | Apr 12, 2026, 2:09 PM | ||
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 40831500Gift card balance question | Jan 21, 2026, 9:32 PM | ||
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 90979840Birthday gift not received | Jan 17, 2026, 4:00 AM | ||
| 5/5 | The app walked me through everything beautifully. Couldn't be easier. | 29032465Cancel order request | Oct 30, 2025, 2:30 AM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 62522048Item authenticity concern | Oct 26, 2025, 11:12 PM | ||
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 62959749Cancel order request | Sep 17, 2025, 7:59 PM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 33101122Wrong shade sent | Aug 31, 2025, 2:18 AM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 60272402Cancel order request | Aug 14, 2025, 11:25 AM | ||
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 92521658Shipping cost question | Jul 28, 2025, 10:22 PM |