Darrel Kautzer
fay60@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 05935404Wrong shade sent | Darrel Kautzer |  Oscar O'Hara | Dec 30, 2025, 5:47 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 43435168BOPIS order cancelled at store | Darrel Kautzer |  Kip Schroeder IV | Dec 30, 2025, 5:34 AM |
| 3/5 | Resolved but I had to dig for the right form. | 31156828Klarna / Afterpay split issue | Darrel Kautzer |  Garth Dooley | Dec 19, 2025, 10:58 AM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 07385953Pro discount enrollment | Darrel Kautzer |  Mr. Eliza Gerhold IV | Dec 3, 2025, 10:18 PM |
| 4/5 | Let me filter by skin type more aggressively. | 89334120Gift card balance question | Darrel Kautzer |  Tommy Kuvalis | Oct 10, 2025, 4:09 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 72802021Cancel order request | Darrel Kautzer |  Dr. Mandy McLaughlin | Sep 13, 2025, 4:09 AM |
| 3/5 | Signup was straightforward. The quiz didn't really match me. | 78763763Lost package follow-up | Darrel Kautzer |  Eula McKenzie | Aug 25, 2025, 9:01 PM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 76370462Discount code not working | Darrel Kautzer | Garth Dooley | Aug 14, 2025, 2:11 PM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 10678676Price match request | Darrel Kautzer |  Kaela Friesen | Jul 25, 2025, 11:32 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 09277859Cancel subscription / Auto-replenish | Darrel Kautzer |  Mr. Cade Senger | Jun 4, 2025, 2:27 AM |