Martine O'Keefe
shayne55@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Faster shipping would make me shop here exclusively. | 64507117Insider tier issue | Martine O'Keefe |  Jacklyn Dare | May 17, 2026, 7:57 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 16345285Where is my order? | Martine O'Keefe |  Mr. Cade Senger | May 15, 2026, 7:42 PM |
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 15202304Price match request | Martine O'Keefe |  Dr. Mandy McLaughlin | Apr 25, 2026, 1:04 AM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 86222869Cancel subscription / Auto-replenish | Martine O'Keefe |  Kaela Friesen | Apr 16, 2026, 5:37 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 11554081Shipping cost question | Martine O'Keefe |  Ignatius Cummerata | Apr 13, 2026, 5:42 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 31468798Allergic reaction concern | Martine O'Keefe |  Julie Hodkiewicz | Feb 28, 2026, 6:30 AM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 86565107Allergic reaction concern | Martine O'Keefe |  Amely Pacocha | Feb 21, 2026, 12:23 AM |
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 78927195Restock alert for backorder | Martine O'Keefe | Amely Pacocha | Jan 12, 2026, 2:19 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 75140294Birthday gift not received | Martine O'Keefe |  Katrina Johns | Jan 2, 2026, 2:56 PM |
| 1/5 | Stop discontinuing products my routine depends on. | 23857922Price match request | Martine O'Keefe |  Steve O'Conner | Sep 1, 2025, 12:49 AM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 98355050Missing items in shipment | Martine O'Keefe |  Mr. Lonie Hudson | Aug 2, 2025, 2:36 PM |
| 4/11 | The Insider perks feel watered down compared to two years ago. | 33279212Address change after shipping | Martine O'Keefe |  Yazmin Jast | Jul 4, 2025, 7:08 PM |
| 1/5 | Closed my ticket as resolved when nothing was resolved. | 97785144Pro discount enrollment | Martine O'Keefe |  Miss Amber Hintz Sr. | Jun 28, 2025, 12:28 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 35044769Loyalty points not posting | Martine O'Keefe |  Lily Raynor | Jun 10, 2025, 2:13 AM |