Lavada Blick PhD
andre_strosin@gmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 53491818Cancel subscription / Auto-replenish | Lavada Blick PhD |  Mr. Lonie Hudson | May 22, 2026, 10:22 PM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 85940028Missing items in shipment | Lavada Blick PhD |  Tommy Kuvalis | Apr 28, 2026, 2:22 AM |
| 5/5 | Chat agent answered in 10 seconds and solved it in two messages. | 04866371App crashes at checkout | Lavada Blick PhD |  Yazmin Jast | Feb 12, 2026, 7:28 PM |
| 4/5 | More fragrance education in the app. | 81655157Lost package follow-up | Lavada Blick PhD |  Steve O'Conner | Jan 7, 2026, 8:14 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 65999224Foundation match help | Lavada Blick PhD |  Eula McKenzie | Dec 27, 2025, 7:04 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 40825684Refund not received | Lavada Blick PhD |  Miss Amber Hintz Sr. | Dec 17, 2025, 9:44 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 10564109Klarna / Afterpay split issue | Lavada Blick PhD |  Katrina Johns | Dec 11, 2025, 12:53 AM |
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 02178495Question about product ingredients | Lavada Blick PhD |  Leonard Waters-Howell | Nov 26, 2025, 1:54 AM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 64124494Address change after shipping | Lavada Blick PhD | Mr. Lonie Hudson | Nov 23, 2025, 11:26 AM |
| 3/5 | Solved the problem after I had to repeat my issue twice. | 26911577Order arrived damaged | Lavada Blick PhD | Miss Amber Hintz Sr. | Oct 21, 2025, 9:11 AM |
| 10/11 | Already referred three friends. They all love it too. | 25114426App login problem | Lavada Blick PhD |  Vilma Gusikowski | Oct 21, 2025, 8:19 AM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 14127495App crashes at checkout | Lavada Blick PhD |  Faith Hilll | Oct 15, 2025, 5:17 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 62911983Store experience feedback | Lavada Blick PhD |  Ignatius Cummerata | Sep 18, 2025, 8:30 PM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 68149152Price match request | Lavada Blick PhD |  Amely Pacocha | Jun 24, 2025, 9:19 AM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 45586710Address change after shipping | Lavada Blick PhD |  Oscar O'Hara | Jun 12, 2025, 8:56 AM |
| 1/5 | App charged me for an order that never shipped and support won't help. | 90443769Shipping cost question | Lavada Blick PhD | Tommy Kuvalis | Jun 9, 2025, 9:20 PM |