Miss Beatrice Dach
santos92@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 36510225App login problem | Miss Beatrice Dach |  Miss Amber Hintz Sr. | May 5, 2026, 8:39 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 00630781Price match request | Miss Beatrice Dach |  Eula McKenzie | Apr 19, 2026, 4:46 AM |
| 5/5 | More inclusive shade ranges would be huge. | 39039722Birthday gift not received | Miss Beatrice Dach |  Katrina Johns | Mar 25, 2026, 8:34 PM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 15985229Discount code not working | Miss Beatrice Dach |  Mr. Skyla Trantow | Mar 5, 2026, 10:30 AM |
| 4/11 | Service has gotten noticeably worse over the last year. | 46923660Allergic reaction concern | Miss Beatrice Dach |  Leonard Waters-Howell | Dec 7, 2025, 5:39 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 21173389Klarna / Afterpay split issue | Miss Beatrice Dach |  Chaz Renner | Nov 21, 2025, 12:25 AM |
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 96889570Item authenticity concern | Miss Beatrice Dach |  Ignatius Cummerata | Nov 1, 2025, 9:02 AM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 58035334Missing samples in order | Miss Beatrice Dach |  Kaela Friesen | Sep 28, 2025, 12:43 AM |
| 1/5 | Worst customer service I've dealt with. Refund denied with no explanation. | 19191119Cancel order request | Miss Beatrice Dach |  Mr. Lonie Hudson | Sep 26, 2025, 8:16 AM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 22900681BOPIS order cancelled at store | Miss Beatrice Dach |  Kip Schroeder IV | Sep 18, 2025, 6:15 PM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 68263870App crashes at checkout | Miss Beatrice Dach |  Tommy Kuvalis | Sep 9, 2025, 6:25 AM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 01722487Refund not received | Miss Beatrice Dach | Leonard Waters-Howell | Aug 28, 2025, 3:27 AM |
| 2/5 | Tried to charge me a restocking fee on a product they sent in the wrong color. | 84039341Discount code not working | Miss Beatrice Dach |  Vilma Gusikowski | Aug 21, 2025, 6:47 PM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 74466980Klarna / Afterpay split issue | Miss Beatrice Dach | Mr. Lonie Hudson | Jul 14, 2025, 7:41 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 12012551Lost package follow-up | Miss Beatrice Dach | Ignatius Cummerata | Jul 9, 2025, 2:58 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 60766637Missing samples in order | Miss Beatrice Dach |  Faith Hilll | Jun 29, 2025, 6:57 PM |