Davonte Weimann
kristen6@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Easier returns from international addresses. | 80331916Cancel order request | Mar 20, 2026, 7:19 AM | ||
| 2/5 | Felt like I was talking to a script. Same response three times. | 99895767Klarna / Afterpay split issue | Mar 2, 2026, 9:04 PM | ||
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 52569545Return after 30-day window | Feb 21, 2026, 5:11 PM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 46252303Store experience feedback | Feb 7, 2026, 3:45 AM | ||
| 4/11 | Quality of CS team has dropped. Used to be great. | 66197414Insider tier issue | Jan 18, 2026, 3:24 AM | ||
| 4/5 | Integrate the wishlist with stock alerts. | 07902119Lost package follow-up | Dec 22, 2025, 8:58 PM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 05352815Return after 30-day window | Dec 21, 2025, 10:15 AM | ||
| 7/11 | I'm a regular customer but I don't evangelize. | 72075946Shipping cost question | Dec 12, 2025, 2:07 PM | ||
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 14647491Question about product ingredients | Dec 9, 2025, 5:03 PM | ||
| 4/5 | Pretty smooth. One step required a follow-up email. | 94157205Order arrived damaged | Nov 20, 2025, 7:51 AM | ||
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 07841189Wrong shade sent | Oct 24, 2025, 5:07 AM | ||
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 53823035Loyalty points not posting | Oct 11, 2025, 1:30 PM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 15658246Where is my order? | Sep 27, 2025, 7:03 PM | ||
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 11974248App crashes at checkout | Sep 26, 2025, 10:58 AM | ||
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 60880494Cancel subscription / Auto-replenish | Aug 24, 2025, 8:29 PM |